What is better Aircall or 8x8 Call Center? If you’re getting a tough time choosing the right Communications Software product for your situation, we suggest that you do a comparison of the available software and discover which tool offers more positive aspects. In particular, here you can assess Aircall (overall score: 9.0; user rating: 100%) vs. 8x8 Call Center (overall score: 8.5; user rating: 78%) for their overall performance.
You can also see which one provides more functions that you need or which has better pricing plans for your current budget. Having a clear table to match their features will significantly increase the chances of finding the appropriate product for your company. Look closely at other aspects of the software like ease-of-use, flexibility, scalability, and pricing terms.
In the event you would like to quickly identify the top Business Phone Systems according to our experts we suggest you check out the following solutions: Axon Virtual PBX, RingCentral, Comcast Business VoiceEdge®.
Aircall integrates with many popular business platforms and systems. That means you do not have to migrate to a new workflow to use the phone system. Whether you are building a sales team or a support group, Aircall integrates with just one-click.
The modern call center system integrates with the following platforms:
amoCRM
Avoma
BigCommerce
Bullhorn
Callingly
Copper
Diduenjoy
FLG
Freshdesk
Freshsales
Front
Gong
Gorgias
HappyFox
Help Scout
Hubspot
Intercom
JobAdder
Klaus
Kustomer
Magento
Microsoft Dynamics
Microsoft Teams
Nicereply
noCRM.io
Outreach
PieSync
Pipedrive
Planhat
Plecto
Postcall.io
Re:amaze
Rippling
Salesforce
Salesloft
Segment
Shopify
Slack
SugarCRM
Typeform
Voxpay
Zapier
Zendesk
Zendesk Sell
Zoho CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
UntuckIt, HostMaker, Expensify
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A smart and modern phone system for sales and support teams, Aircall is recommended for businesses in need of a complete call center solution but want to skip the setup of physical phone lines. As a cloud-based VoIP, Aircall can be installed instantly, allowing you to immediately launch your customer service line.
Please note that while both Aircall and 8x8 Call Center may provide an excellent set of features each app could be created for a different company size. If you are comparing features you should focus on a business size they are aimed at. Specific elements may scale up with no problem for big enterprises but if you run a small or medium business it’s frequently more sensible to refrain paying for complex features that you might never use.
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