Aircall
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Phone Desktop Application
- Phone Mobile Application
- Phone Chrome Extension
- Call Routing
- Call Monitoring
- Customized Business Hours
- After-Call Work
- Call Center Analytics
- Call Conferencing
- Call Queueing
- Call Recording
- Blacklist Numbers
- Toll-Free Numbers
- Warm Transfer
- International Numbers
- Ring on Speakers
- Interactive Voice Response (IVR)
- Forward-to-Phone
- Shared Contacts
- Power Dialer
- CRM Integrations
- Call Whispering
- Computer Telephony Integrations (CTI)
- Tags
- Click-to-Dial
- Skill-Based Routing
- Live Feed
- Insight Cards
Pricing Info
Pricing Info
Aircall features three pricing tiers. Each package requires no commitment and ensures no hidden costs.
Here are the current pricing bundles:
Essentials – $30/user/month, billed annually
- Core features to get your team started
- Unlimited inbound calls (except toll-free)
- Integrations and API
- Smart Queueing
- Phone support
Professional – $50/user/month, billed annually
- All Essentials features
- Salesforce integration
- PowerDialer
- Advanced analytics and reporting
- Live call monitoring
- Unlimited concurrent calls
- Dedicated account manager
Custom – Contact vendor for details
- All Professionals features
- Unlimited outbound calls
- Custom analytics
- Custom onboarding
- Access to API developer support
- A service-level agreement (SLA)
Integrations
Integrations
Aircall integrates with many popular business platforms and systems. That means you do not have to migrate to a new workflow to use the phone system. Whether you are building a sales team or a support group, Aircall integrates with just one-click.
The modern call center system integrates with the following platforms:
- amoCRM
- Avoma
- BigCommerce
- Bullhorn
- Callingly
- Copper
- Diduenjoy
- FLG
- Freshdesk
- Freshsales
- Front
- Gong
- Gorgias
- HappyFox
- Help Scout
- Hubspot
- Intercom
- JobAdder
- Klaus
- Kustomer
- Magento
- Microsoft Dynamics
- Microsoft Teams
- Nicereply
- noCRM.io
- Outreach
- PieSync
- Pipedrive
- Planhat
- Plecto
- Postcall.io
- Re:amaze
- Rippling
- Salesforce
- Salesloft
- Segment
- Shopify
- Slack
- SugarCRM
- Typeform
- Voxpay
- Zapier
- Zendesk
- Zendesk Sell
- Zoho CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
UntuckIt, HostMaker, Expensify
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A smart and modern phone system for sales and support teams, Aircall is recommended for businesses in need of a complete call center solution but want to skip the setup of physical phone lines. As a cloud-based VoIP, Aircall can be installed instantly, allowing you to immediately launch your customer service line.
Company Email
sales@aircall.io
Contact No.
Company's Address
Aircall New York
233 Park Ave S.
New York, NY 10003
USA
Aircall Comparisons
Popular Aircall Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
PHONE SYSTEM
- Auto Attendant
- Extension Dialing
- Hosted PBX
- Music on Hold
- Ring Groups
- Directory Assistance
- Number Porting
COLLABORATION FEATURES
- Instant Messaging
- Presence
- Conference Bridge
- Call Recording
- Online Meetings
- Contacts Integration
MOBILITY
- Virtual Office Mobile for iPhone
- Virtual Office Mobile for Android
- Softphone
EASY ONLINE MANAGEMENT
- Online Administration
- Virtual Office Online
- Virtual Office Desktop
BUSINESS FEATURES
- Unlimited Calling
- 3-Way Calling
- Business SMS
- Call Forwarding
- Conference Bridge
- Caller ID
- Caller ID Blocking
- Call Waiting
- Call Transfers
- Call Park
- Direct Phone Number
- Do Not Disturb
- Group Intercom Paging
- Internet Fax
- Voicemail
- Voicemail to Email
CONTACT CENTER
- Skills-based Routing
- IVR
- Audio Production Store
- Virtual Queue
- Direct Agent Routing
SUPERVISOR / AGENT TOOLS
- Agent Supervisor Tools
- CTI
- FAQ Knowledgebase
MULTI-CHANNEL
- Multi-Channel
- Proactive Chat
- Web Callback
- Social Media Customer Service
- Desktop Sharing
REPORTING AND MONITORING
- Call Recording
- Historical Reporting
- Real-Time Monitoring
CRM INTEGRATIONS
- NetSuite Integration
- Salesforce Integration
- Zendesk Integration
- 8×8 CRM
- Hosted Microsoft Dynamics Integration
- Zoho Integration
DISASTER RECOVERY
- Contact Center Continuity
WORKFORCE OPTIMIZATION
- Quality Management
- Workforce Management
Pricing Info
Pricing available by quote. Contact 8×8 directly to request a quote.
Integrations
8X8 Call Center supports integrations with the following business systems and applications:
- Salesforce
- NetSuite
- Zendesk
- Zoho
- Microsoft Dynamics
- SugarCRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
McDonald's, Shutterstock, AllState, iCruise.com
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
8x8 Call Center is a communications platform based on the cloud. It has been the solution of choice for more than 40,000 business organizations.
Company Email
Contact No.
Company's Address
8x8, INC.
2125 O’Nel Dr.
San Jose, CA. 95131
8×8 Call Center Comparisons
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All the data, information and statistics that we shared in this comparison were collated from official vendor websites, marketing materials available online, real-life experience from real clients as well as our own hands-on use of each solution by an expert. We do our best to extensively examine each solution, so we not only analyze it ourselves, but we also compare our findings with experiences of other people from the SaaS community.
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