AVOXI Genius
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Manual dialer
- Progressive dialer
- Predictive dialer
- Automatic redial
- Inbound call forwarding
- Conversation recording
- Lead fields
- Lead duplicate check
- Enrich lead data
- Synchronize lead pool
- Automated lead actions
- Search leads
- Data filters
- Campaign filters
- Campaign segmentation
- Call manuscript
- Automated email or SMS notifications
- Email templates
- SMS templates
- KPI reports
- Report templates
- Dashboard
- Live call listening
- Live talk with agent
- Mass-change leads
- Remove duplicates
- User permissions
- Hotkey navigation
Pricing Info
Pricing Info
Adversus Dialer has a monthly and annual subscription plan. These enterprise pricing plans have the same features. You can also ask the vendor for a quote for their custom enterprise pricing. There is a free trial that you can check out before investing in the software. Here are more details on Adversus Dialer’s plans:
Monthly Plan – $100/user/month ($90 billed annually)
- Predictive Dialing
- Inbound Return Calls
- Callbacks
- Lead Information
- Call Recording
- Integrated Calendars
- Automatic Email and SMS
- Lead Journeys
- Add or Delay Actions
- Smart Filtration Reports
- Create Multiple Branches
- Add Unlimited Actions
- Create Unlimited Data Fields
- Edit Lead Data
- Automatic Data Deletion Process
- Segmentation tools
- Access to KPIs
- Data History
- Automatic Reporting
- Live Agent Activity
- Live Campaign Performance
- Listen to Active Calls
- Benchmark Campaigns or Teams
- Make Repeatable Tasks
- User Administration
- Customer Profiles
- Project and Team Organization
- Hide Private Data
- Add Subcontractors
- Data Import and Export
- Third-Party Integration
- Free telephony to Denmark (additional $50/user/month on annual billing)
- Free Calls to EU, US, and Canada (additional $60/user/month)
Enterprise – Contact vendor
Integrations
Integrations
Adversus offers integrations with CRM, marketing, automation, teamwork, and calendar apps. It likewise supports APIs and webhooks for other third-party integrations. Adversus integrates seamlessly with the following third-party systems:
Zapier
Plecto
Slack
Podio
Intra Manager
Office 365
Google Calendar
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Intrum, OK, Atriumweb
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A web dialer and lead management tool that helps you optimize workflows and engage with contacts better.
Company Email
hello@adversus.io
Contact No.
Company's Address
Karupvej 2D
8000 Aarhus C
Denmark
Adversus Dialer Comparisons
Popular Adversus Dialer Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
Voice
- Superior Call Quality
- Bring Your Own Carrier
- Unlimited Concurrent Calls
- Inbound & Outbound Calling
- International Numbers
Intelligent Routing
- Interactive Voice Response (IVR)
- Standard Call Controls
- Voicemail Transcription
- Call Conferencing (Three-Way)
- Call Blocking
- Agent-to-Agent Calling
- CRM Data Dips
- Callbar
- Call Controls
- Warm Transfer
- Automatic Call Distributor (ACD)
- Forward to Phone
- Ring Groups
- Call Queues
- Time-Based Routing
- Personalized Greetings
- Skills-Based Routing
Reporting & Analytics
- Customizable Reporting Thresholds (SLA)
- Customized Agent Dashboard
- Customized Daily Reporting
- Desktop Notifications
- Email Notifications
- Wallboards
- IVR Reporting
- Live Reporting
- Historical Reporting
Quality Management
- Call Scoring
- Call Barge
- PCI Compliant Call Recording Controls
- Call Recording
- Call Dispositions and Notes
- Call Monitoring
- Call Whisper
Agent Productivity
- Click-to-Call
- Screen Pops
Customer Support
- Onboarding Coach
- Knowledge Base
- Email Support
- 24/7 Phone Support
Pricing Info
AVOXI Genius offers two subscription plans.
Genius Contact – $25 per user (Perfect for small and growing teams)
- Interactive Voice Response (IVR)
- Call Controls
- Automatic Call Distributor (ACD)
- Inbound & Outbound Calling
- 24/7 Phone Support
- Superior Call Quality
- Customized Reporting
- Unlimited Concurrent Calls
- Quality Management
- Advanced Reporting
Genius Enterprise – $50 per user (beta)
- All Genius Contact features
- Bring Your Own Carrier
- Salesforce Integration
- CRM Data Dips
- Screen Pops
Integrations
AVOXI Genius primarily supports computer telephony integration, including integration with third-party apps and protocols such as:
- Salesforce
- Microsoft Dynamics
- Zoho CRM
- CRM solutions
- Two-Way Data Synchronization
- APIs and SDKs
- Reporting API
- Integrations API
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Island Outpost, Argos Assistance, SHR Global
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
An efficient, affordable, and user-friendly web-based contact center platform that allows businesses to better manage their communications using innovative tools like IVR and ACD. This lightweight platform is designed for the use of SMEs and large enterprises. It has a robust quality management module with a call scoring feature.
Company Email
salesteam@avoxi.com
Contact No.
Company's Address
AVOXI
1000 Circle 75 Pkwy
Suite 500
Atlanta, GA 30339
AVOXI Genius Comparisons
Popular AVOXI Genius Alternatives
When you compare various Customer Support Software software you shouldn’t simply analyze their features list and available pricing packages. Keep in mind the service should be meeting your work processes and company so the more flexible their offer the better. Learn which systems are supported by Adversus Dialer and AVOXI Genius and be certain you will obtain mobile support for whatever devices you work on in your company. You should also examine which languages and countries are supported, because this may be a deal breaker for many businesses.
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