What is better Acquire or FixMe.IT? With different features, pricing, terms, and more to check, choosing the best Customer Support Software for your firm is tough. Nevertheless by working with our system, you can easily match the characteristics of Acquire and FixMe.IT including their general SmartScore, respectively as: 8.5 and 8.0 for overall score and 99% and 100% for user satisfaction.
You can also compare them feature by feature check out which program is a more suitable fit for your enterprise. Keep in mind to ask for a free trial first prior to getting a plan to experience how the solution can benefit you in real setting.
In case you you have to quickly locate the more reliable Customer Support Software according to our review team we advise you examine one of these products: Freshdesk, Zendesk, Freshdesk Omni.
Acquire integrates with the following business systems and applications:
Microsoft Dynamic CRM
Zoho
Salesforce
Hubspot
Infusionsoft
SugarCRM
Zoho support
Freshdesk
Zendesk
Zapier
Slack
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Samsung, Lexus, Audi, Kleer
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Acquire is an improved solution that has increased its capability from just live chat to become a complete multi-channel customer communication platform. It has innovative tools like speech recognition, one-way video support, visitor journeys, and real-time traffic analytics. With this full-stack, you can be confident with the support you provide.
Techinline FixMe.IT is a tool that enables users to instantly view, diagnose, and resolve technical issues on a remote computer without pre-installing software. Through the software, users can easily launch a remote session using only a browser and an Internet connection. These features make it easier for agents to provide instant, on-demand customer support.
Almost as important as functionalities and customer support quality are pricing packages given by Acquire and FixMe.IT. While price should not be the only factor it’s without a doubt an important thing to think about. You should try to find a flexible pricing plan that can be matched with your business size and painlessly scaled up if your company expands. Make sure you don’t opt for packages that have extra tools that you won’t find a use for and always try to contact with the vendor directly because enterprises can frequently benefit from special pricing. You should also give a chance to a free trial or demo of every app to spend at least some time on actual work with the system. It’s a useful experience that doesn’t ask you to invest any money and offers a practical overview of what it’s like to work with Acquire and FixMe.IT.
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