8×8 Call Center
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
PHONE SYSTEM
- Auto Attendant
- Extension Dialing
- Hosted PBX
- Music on Hold
- Ring Groups
- Directory Assistance
- Number Porting
COLLABORATION FEATURES
- Instant Messaging
- Presence
- Conference Bridge
- Call Recording
- Online Meetings
- Contacts Integration
MOBILITY
- Virtual Office Mobile for iPhone
- Virtual Office Mobile for Android
- Softphone
EASY ONLINE MANAGEMENT
- Online Administration
- Virtual Office Online
- Virtual Office Desktop
BUSINESS FEATURES
- Unlimited Calling
- 3-Way Calling
- Business SMS
- Call Forwarding
- Conference Bridge
- Caller ID
- Caller ID Blocking
- Call Waiting
- Call Transfers
- Call Park
- Direct Phone Number
- Do Not Disturb
- Group Intercom Paging
- Internet Fax
- Voicemail
- Voicemail to Email
CONTACT CENTER
- Skills-based Routing
- IVR
- Audio Production Store
- Virtual Queue
- Direct Agent Routing
SUPERVISOR / AGENT TOOLS
- Agent Supervisor Tools
- CTI
- FAQ Knowledgebase
MULTI-CHANNEL
- Multi-Channel
- Proactive Chat
- Web Callback
- Social Media Customer Service
- Desktop Sharing
REPORTING AND MONITORING
- Call Recording
- Historical Reporting
- Real-Time Monitoring
CRM INTEGRATIONS
- NetSuite Integration
- Salesforce Integration
- Zendesk Integration
- 8×8 CRM
- Hosted Microsoft Dynamics Integration
- Zoho Integration
DISASTER RECOVERY
- Contact Center Continuity
WORKFORCE OPTIMIZATION
- Quality Management
- Workforce Management
Pricing Info
Pricing Info
Pricing available by quote. Contact 8×8 directly to request a quote.
Integrations
Integrations
8X8 Call Center supports integrations with the following business systems and applications:
- Salesforce
- NetSuite
- Zendesk
- Zoho
- Microsoft Dynamics
- SugarCRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
McDonald's, Shutterstock, AllState, iCruise.com
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
8x8 Call Center is a communications platform based on the cloud. It has been the solution of choice for more than 40,000 business organizations.
Company Email
Contact No.
Company's Address
8x8, INC.
2125 O’Nel Dr.
San Jose, CA. 95131
8×8 Call Center Comparisons
Popular 8×8 Call Center Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Customizable Virtual Workspace
- Project, Task, & Email Management
- Task & Email Reminders
- Email Sharing
- Chat
- Kanban boards
- Table & Spreadsheet Views
- Calendar Integration
- Sales & CRM
- Follow-Ups
- Deadlines
- Deal & Lead Pipelines
- Workflow Designing
- Custom Statuses
- Mobile Apps
Pricing Info
Sortd offers three enterprise pricing plans for users to choose from. Here are the details of each plan:
Starter – $0/user/month
- Task & email management
- Customizable boards
- Scheduler
- Deadlines & Reminders
- Next Steps & Follow-Ups
- Email grouping
Essentials -$10/user/month ($8/user/month, if billed annually)
- All features in Starter Plan, Plus:
- Core productivity features
- 20 boards
- Collaboration for 20 team members
- Email sharing & monitoring
- Basic custom statutes & attributes
- 10 Automations
- Shared mailboxes with automation features
- Table & Date views
- Calendar integration
- Google Drive integration
Business -$15/user/month ($12/user/month, if billed annually)
- All features in Essentials Plan, Plus:
- Business workflow management
- Unlimted boards
- Collaboration for unlimited team members
- Unlimited email sharing & synchronization
- Unlimited custom statutes & attributes
- Unlimited automations
- Shared mailboxes with automation features
- CRM, sales boards, and reports
- Team-based contact manager
- Zapier integrations
Integrations
Sortd integrates with the following systems:
- G-Suite apps
- Zapier
- Calendar systems
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Uber, Hotsuite, Wix
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Sortd is a workspace tool that allows teams to add CRM and sales, project, workflow, task, email, and team management capabilities to Gmail.
Company Email
Company's Address
Sortd, Inc.
2035 Sunset Lake RoadSuite B-2, Newark, Delaware, 19702
USA
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All the data, facts and opinions that we offered in this analysis were taken from official company sites, promotional content available online, actual experience from real customers as well as our individual everyday use of each service by a professional reviewer. We pay a lot of attention to thoroughly test every software, as a result we not only examine it internally, but we also match our findings with experiences of other users from the B2B community.
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