What is better 8x8 Call Center or MediaCore SBC? The ideal Communications Software is a program that can handle your company’s unique demands. You can identify which option is best suited for your industry if you review a wider range of products before you decide which one is the best.
For example, 8x8 Call Center and MediaCore SBC are scored at 8.5 and 8.0, respectively, for all round quality and performance. Similarly, 8x8 Call Center and MediaCore SBC have a user satisfaction rating of 78% and 94%, respectively, which suggests the general satisfaction they get from customers. Moreover, talk to a current user of the software and solicit their opinion concerning the software in question.
Currently, the top solutions in our category are: .
MediaCore is a turnkey solution, so VoIP and SMS carriers don’t need to integrate it with third-party software. Meanwhile, MediaCore can be integrated with third-party:
Billing systems,
Rate management systems,
Automatic VoIP quality testing tools, and
Other soft switches.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
VivaTell LLC, Family Communication Pte Ltd, XLine Telecom
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
MediaCore SBC is a VoIP system that allows voice carriers, terminators, and service providers to optimize telecom services for better deliverability and profitability.
Please pay attention to the fact that while both 8x8 Call Center and MediaCore SBC may have an outstanding range of features every product may be aimed at a different company size. If you are analyzing various solutions you may want to focus on a company size they are catering to. Specific features may scale up well for huge enterprises but if you own a small or mid-sized business it’s frequently better to avoid paying for customized features that you may never use.
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