8×8 Call Center
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
PHONE SYSTEM
- Auto Attendant
- Extension Dialing
- Hosted PBX
- Music on Hold
- Ring Groups
- Directory Assistance
- Number Porting
COLLABORATION FEATURES
- Instant Messaging
- Presence
- Conference Bridge
- Call Recording
- Online Meetings
- Contacts Integration
MOBILITY
- Virtual Office Mobile for iPhone
- Virtual Office Mobile for Android
- Softphone
EASY ONLINE MANAGEMENT
- Online Administration
- Virtual Office Online
- Virtual Office Desktop
BUSINESS FEATURES
- Unlimited Calling
- 3-Way Calling
- Business SMS
- Call Forwarding
- Conference Bridge
- Caller ID
- Caller ID Blocking
- Call Waiting
- Call Transfers
- Call Park
- Direct Phone Number
- Do Not Disturb
- Group Intercom Paging
- Internet Fax
- Voicemail
- Voicemail to Email
CONTACT CENTER
- Skills-based Routing
- IVR
- Audio Production Store
- Virtual Queue
- Direct Agent Routing
SUPERVISOR / AGENT TOOLS
- Agent Supervisor Tools
- CTI
- FAQ Knowledgebase
MULTI-CHANNEL
- Multi-Channel
- Proactive Chat
- Web Callback
- Social Media Customer Service
- Desktop Sharing
REPORTING AND MONITORING
- Call Recording
- Historical Reporting
- Real-Time Monitoring
CRM INTEGRATIONS
- NetSuite Integration
- Salesforce Integration
- Zendesk Integration
- 8×8 CRM
- Hosted Microsoft Dynamics Integration
- Zoho Integration
DISASTER RECOVERY
- Contact Center Continuity
WORKFORCE OPTIMIZATION
- Quality Management
- Workforce Management
Pricing Info
Pricing Info
Pricing available by quote. Contact 8×8 directly to request a quote.
Integrations
Integrations
8X8 Call Center supports integrations with the following business systems and applications:
- Salesforce
- NetSuite
- Zendesk
- Zoho
- Microsoft Dynamics
- SugarCRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
McDonald's, Shutterstock, AllState, iCruise.com
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
8x8 Call Center is a communications platform based on the cloud. It has been the solution of choice for more than 40,000 business organizations.
Company Email
Contact No.
Company's Address
8x8, INC.
2125 O’Nel Dr.
San Jose, CA. 95131
8×8 Call Center Comparisons
Popular 8×8 Call Center Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Content management
- Insights
- Automated mail
- Dedicated mail
- Web personalization
- Integrations
- Customer success
Pricing Info
Cerkl offers enterprise pricing starting at $500 per month. Contact the software vendor to get a custom quote.
Cerkl for Marketing – starts from $500/month
- Unlimited newsletters, contacts, and admins
Integrations
Cerkl integrates with the following applications:
- Atom
- Agile CRM
- Cognito Forms
- Buffer
- Dropbox
- eTapestry
- FullContact
- Google Forms
- HubSpot
- Interact
- JotForm
- Meetup
- PeopleSoft
- Sharepoint
- Slack
- Trello
- Typeform
- Weblink
- Wufoo
- Zapier
- Zendesk
- Yammer
- Ubounce
- WordPress
- Twilio
- Simpplr
- Staffbase
- Salesforce
- Pipedrive
- Ninja Forms
- Leadpages
- Intercom
- Igloo
- GradLeaders
- Google Contacts
- Eventbrite
- Drupal
- Copper
- Capsule
- Autopilot
- Airtable
- Asana
- Chambermaster
- Blackbaud
- Daxko Spectrum
- Dynamics 365
- Formstack
- Google Drive
- Gravity Forms
- Jive
- OptinMonster
- Raiser’s Edge NXT
- SAP
- Sitecore
- Survey Monkey
- Webflow
- Workday
- YouTube
- Zoho CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Colerain Township, Cincinnati Scholarship Foundation, Aileron
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
An automation software built to help organizations of different types and sizes personalize the channels they use to engage audiences.
Company Email
contact@cerkl.com
Contact No.
Company's Address
Cerkl
4424 Carver Woods Dr #103
Blue Ash
OH 45242
USA
Cerkl Comparisons
Popular Cerkl Alternatives
In case you are still having doubts about which solution will perform best for your business it might be a good idea to analyze each service’s social metrics. Such metrics are quite often a way to see how popular each app is and how wide is its online presence.For instance, if you check 8x8 Call Center LinkedIn account you’ll learn that they are followed by 92 users. In case of Cerkl the amount of followers on their LinkedIn page is 383.
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