8×8 Call Center
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
PHONE SYSTEM
- Auto Attendant
- Extension Dialing
- Hosted PBX
- Music on Hold
- Ring Groups
- Directory Assistance
- Number Porting
COLLABORATION FEATURES
- Instant Messaging
- Presence
- Conference Bridge
- Call Recording
- Online Meetings
- Contacts Integration
MOBILITY
- Virtual Office Mobile for iPhone
- Virtual Office Mobile for Android
- Softphone
EASY ONLINE MANAGEMENT
- Online Administration
- Virtual Office Online
- Virtual Office Desktop
BUSINESS FEATURES
- Unlimited Calling
- 3-Way Calling
- Business SMS
- Call Forwarding
- Conference Bridge
- Caller ID
- Caller ID Blocking
- Call Waiting
- Call Transfers
- Call Park
- Direct Phone Number
- Do Not Disturb
- Group Intercom Paging
- Internet Fax
- Voicemail
- Voicemail to Email
CONTACT CENTER
- Skills-based Routing
- IVR
- Audio Production Store
- Virtual Queue
- Direct Agent Routing
SUPERVISOR / AGENT TOOLS
- Agent Supervisor Tools
- CTI
- FAQ Knowledgebase
MULTI-CHANNEL
- Multi-Channel
- Proactive Chat
- Web Callback
- Social Media Customer Service
- Desktop Sharing
REPORTING AND MONITORING
- Call Recording
- Historical Reporting
- Real-Time Monitoring
CRM INTEGRATIONS
- NetSuite Integration
- Salesforce Integration
- Zendesk Integration
- 8×8 CRM
- Hosted Microsoft Dynamics Integration
- Zoho Integration
DISASTER RECOVERY
- Contact Center Continuity
WORKFORCE OPTIMIZATION
- Quality Management
- Workforce Management
Pricing Info
Pricing Info
Pricing available by quote. Contact 8×8 directly to request a quote.
Integrations
Integrations
8X8 Call Center supports integrations with the following business systems and applications:
- Salesforce
- NetSuite
- Zendesk
- Zoho
- Microsoft Dynamics
- SugarCRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
McDonald's, Shutterstock, AllState, iCruise.com
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
8x8 Call Center is a communications platform based on the cloud. It has been the solution of choice for more than 40,000 business organizations.
Company Email
Contact No.
Company's Address
8x8, INC.
2125 O’Nel Dr.
San Jose, CA. 95131
8×8 Call Center Comparisons
Popular 8×8 Call Center Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Scalability
- WebRTC technology
- Full HD Streaming Quality
- Responsive & universal compatibility
- Fully Open Source & Fully Earnings
- Customizable Chat
- Tight Security
- Anti-spam, anti-flood (DDOS) and brute force protections
- Code Quality
- Invisible chat supervision
Pricing Info
Contact AvenoCam for more information about their enterprise pricing options and other product details. You can also submit a request for a demo to see if the software is a perfect fit for your business.
Integrations
AvenoCam integrates with the following business systems and applications:
- Amazon Web Services
- Kubernetes
- Google Cloud Platform
- TestRC
- WebRTC
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
AvenoCam is the first turn-key, most advanced, scalable, open source and security-oriented live video streaming SaaS. Designed especially to make your business uninterrupted and to improve your user’s online experience, it includes the latest technologies, like WebRTC and HTML5.
Company Email
office@avenocam.com
Contact No.
Company's Address
AvenoCam
Cluj-Napoca, Cluj
Romania
AvenoCam Comparisons
Popular AvenoCam Alternatives
When you pick a service that you are sure will work best for your team you shouldn’t only limit yourself to what experts have to say about it. Very often individual experience with the solution may be different, depending on your own preferences and work processes. This is why in our reviews we also offer our User Satisfaction Rating for every software to give you a reliable overview of how real users of 8x8 Call Center and AvenoCam evaluate their experience with the app. Our algorithm is based on advanced analysis of product mentions on other sites, social media and blogs, so you are going to get a complete and reliable landscape of what other people think about every service. In this example 8x8 Call Center has a total satisfaction rating at 78% while for AvenoCam 100% of users claim they had a positive experience with it.
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