3CX
vsRingCentral
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Hosted, On-Premise or in Private Cloud
- Plug and Play With IP Phones, Gateways & SIP Trunks
- Website Live Chat plugin
- Answer Facebook and WhatsApp messages from 3CX
- Unified Communications Made Easy
- See Presence of Colleagues
- Instant Messaging / Text Chat
- WebRTC Web Conferencing
- Save Time & Money with Feature-Rich Web Conferencing
- Cut Travel Costs
- Slash Phone Bills and Communications Costs
- Free Interoffice Calls
- Cheaper Call Costs for Customers using DID and IP Telephony
- No Per Extension Licensing, One Low Price Per PBX
- Click To Call and CRM Integration
- Automatic Phone Number Detection
- Call Directly from CRM
- Configurable Extension
- Android and iOS VoIP Clients
- Free forever for up to 10 users
Pricing Info
Pricing Info
3CX offers several SMB and enterprise pricing plans for all users to choose from. The plans are can be availed either through annual subscription or perpetual licensing, and the pricing varies based on the edition/version you’ll purchase and the number of simultaneous calls you need.
Normally, 1 simultaneous call per 3-4 extensions is sufficient and required. So, if your company has 50 extensions you need to purchase a plan or call license dedicated to 16 simultaneous calls. In addition, if you choose to avail the system through perpetual licensing, you need to subscribe to a yearly maintenance plan and pay for its corresponding maintenance fee.
You can also upgrade to increase the number of simultaneous calls you can handle in the edition/version you purchased (capacity upgrade) or change to another version (version upgrade). Please visit 3CX’s official website to check the upgrade pricing. Meanwhile, here are the details for 3CX’s SMB and enterprise pricing plans:
3CX Annual License/Subscription Plans
3CX StartUP – Perpetually free for up to 10 users
- Hosted on Cloud
- 1 Ring Group
- 1 Auto Attendant
- 3CX Talk / Meet Links
- Mobile & Desktop Apps
- Video Conferencing
- (Up to 25 participants)
- Team Messaging
- Live Chat
- WhatsApp Integration
3CX StartUP Pro – 10 users $175 (annual license)
3CX StartUP Pro – 20 users $275 (annual license)
3CX StartUP Pro for 11 or more users includes:
- Everything in Free plus…
- Choose SIP Trunk
- Multi-level IVR
- Call Queues
- Busy Lamp Field (BLF)
- Voicemail-to-text
- Holiday & Business Hours Routing
- Call & Chat Reporting
- Listen in, Whisper, Barge in
Annual License 4 Simultaneous Calls Pro – $145
Annual License 4 Simultaneous Calls Enterprise – $180
Annual License 8 Simultaneous Calls Pro – $265
Annual License 8 Simultaneous Calls Enterprise – $325
Annual License 16 Simultaneous Calls Pro – $595
Annual License 16 Simultaneous Calls Enterprise – $735
Annual License 32 Simultaneous Calls Pro – $1,195
Annual License 32 Simultaneous Calls Enterprise – $1,475
Annual License 64 Simultaneous Calls Pro – $2,395
Annual License 64 Simultaneous Calls Enterprise – $2,955
Annual License 128 Simultaneous Calls Pro – $4,945
Annual License 128 Simultaneous Calls Enterprise – $6,100
To learn more about other simultaneous call pricing plans, visit the site.
Pro Plan features include:
- Hosted in your Private Cloud: Amazon, Google, Azure
- Microsoft 365 Integration
- CRM Integration
- Call Queues
- Auto Attendant
- Voicemail Transcription
- Chat & Call reports
- Call Recording
- Listen in, Whisper, Barge in
- Hot Desking
- SMS & MMS
- Video Conferencing
- (Up to 100 participants)
- Live Chat
- WhatsApp Integration
- Hotel PBX
- Call Flow Designer
Enterprise Plan features have:
- Everything in PRO plus…
- Skill-based Routing
- Start / Stop Call Recording Rights
- Video Conferencing
- (Up to 250 participants)
- Custom IP Phone Logo
Integrations
Integrations
3CX integrates with the following property management systems, hotel software solutions, CRM tools, communications systems, and other third-party applications:
- Microsoft Outlook
- Salesforce
- Microsoft Dynamics
- Act!
- Google Contacts
- MS Exchange
- Office 365
- Exact
- Freshdesk
- Datev
- Zendesk
- Nutshell
- Vtiger
- EBP
- InnQuest roomMaster 2000
- Fidelio-Opera
- MICROS-Fidelio
- Fidelio
- Protel
- Brilliant Hotelsoftware
- Ascendview Monitoring Solutions
- Acarda Outbound Call Center
- Deerfield.com
- JBHworks
- MDLsolutions Dialer
- Tenfold
- VoIPTools
- WatchGuard
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
McDonald's, Harley Davidson, Pepsi
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A software-based and open standards IP PBX phone system that enables organizations and companies to leverage their existing IP phones, softphones, gateways, and SIP trunks; set up a unified communications solution on any environment, boost agent productivity, easily host webinars and online meetings from a web browser, enhance mobile communications, and reduce telco costs.
Company Email
info@3cx.com
Contact No.
Company's Address
3CX
1, 28th October Avenue
303 Engomi Business Center, 2414 Nicosia
Cyprus
3CX Comparisons
Popular 3CX Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Cloud PBX
- Auto-Receptionist
- Call Forwarding
- (Automated) Call Recording
- Video Conferencing
- Audio Conferencing
- Online Meetings
- Internet Fax
- Voicemail and Greeting
- Voicemail-to-Email
- Visual Voicemail
- Multi-level IVR
- Call Reports
- Extensions
- Toll-Free and Local Numbers
- Online Meetings
- Collaboration
- Unlimited Business SMS
- 3rd-party Integrations (Google, Salesforce, etc)
- Mobile & Desktop Apps (iOS and Android)
- Directory Listing
- International Numbers
- Role-Based Access Control
- User Templates
- Music on Hold
- Dial-by-Name Directory
- Call Monitoring
- Single Sign-On
- RingCetral Global Office
- Hot Desking
- Secure VoIP Service
- Caller ID Control
- RingConnect CloudConnect
- RingOut
- RingMe
- Desk Phones
- Conference Phones
- Cordless Phones
- VoIP Headsets
- Analog Adapters
- Answering Rules
- Presence
- Call Flip
- Call Park
- Call Screening
- Shared Lines
- Intercom
- Paging
- Call Logs
- Team Collaboration
- Personal Demo
New and improved features:
- Calendar Integrations
- Full Messaging, Video, and Phone Features
- Meeting Switch
- Group MMS
- Global Search
- GDPR Compliance
- Call to Video (Coming Soon)
- Dark Mode (Coming Soon)
- Message Threading (Coming Soon)
- Emoji Reactions (Coming Soon)
- Contacts Integrations (Google & O365) (Coming Soon)
Pricing Info
RingCentral MVP offers the following SMB and enterprise pricing plans for users to choose from. You may check out their free 14-day trial to try their premium features for a maximum of 5 users with 50-minute talk time each. Once the trial is done, you may cancel or opt for any of the plans below.
Core – $20 per user per month (billed annually)
- Unlimited domestic calling
- SMS and MMS
- IVR
- Google, Microsoft apps, and access to APIs
- Single sign-on
- Analytics for IT administrators
- HD video and audio conferencing
Advanced – $25 per user per month (billed annually)
- Everything in Core+
- Auto call recording
- Advanced call monitoring and handling
- Multi-site management
- Access to Salesforce, Zendesk, and 300+ apps
- Internet fax
- Essential business analytics
Ultra – $35 per user per month (billed annually)
- Everything in Advanced+
- Unlimited video, whiteboards, messaging
- Customizable business insights
- Unlimited file-sharing
- Unlimited storage for files and recordings
- Enhanced business analytics suite with expanded storage
For businesses with more than 50 users, you may contact the vendor for a custom quote.
Integrations
RingCentral MVP supports integrations with the following business systems and applications:
- Salesforce
- Chorus.ai
- ThetaLake
- Office 365
- Zendesk
- Outlook
- Skype for Business
- Microsoft Dynamics
- Zapier
- Piesync
- Oracle
- HubSpot
- Pipedrive
- Insightly
- Zoho CRM
- Playvox
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
BMW, Deep South, Smart Warehousing
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
RingCentral Office won our Best Phone System award as well as the Expert’s Choice Award. It's a perfect cloud phone system designed to make business communications easier. With RingCentral, you can use just one phone solution for engaging in voice communications, as well as organizing online business meetings and conferences.
Company Email
Contact No.
Company's Address
RingCentral, Inc.
20 Davis Drive
Belmont, CA 94002
USA
RingCentral Comparisons
Popular RingCentral Alternatives
Every time you choose a service that you believe will work best for your company you shouldn’t simply pay attention to what reviewers have to say about it. Very often individual experience with the service may change, depending on your own preferences and needs. That’s why in our reviews we also provide our User Satisfaction Rating for every solution to give you a quick impression of how real users of 3CX and RingCentral estimate their contact with the service. Our system is based on detailed analysis of product mentions on other sites, social media as well as blogs, so you are going to get a full and credible picture of what other clients think about each product. In this example 3CX got a total satisfaction rating at 99% while for RingCentral 99% of users claim they had a positive experience with it.
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