Pulsedesk
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Interactive Voice Response (IVR) Menu
- Dynamic Screen Pop
- Whisper and Barge-In
- Automatic Call Distribution (ACD)
- Reporting
- Skills-Based Routing (SBR)
- Call Recording and Playback
- PBX Configuration
- Real-Time Dashboard
- Click-to-Call
- DNC Compliance Screening
- Predictive Dialer
- Lead Preview Pop
- Scripting
- Call Recordings and Playback
Pricing Info
Pricing Info
Pricing available by quote only. Contact 3CLogic for more enterprise pricing details.
Integrations
Integrations
3CLogic supports integrations with the following business systems and applications:
- Salesforce
- Infusionsoft
- Microsoft Dynamics
- Zoho
- SugarCRM
- LimeLight CRM
- LeadMaster
- ServiceNow
- Zendesk
- FuseDesk
- Verint
- Monet Software
- Intela Cloud
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Allied Financial, Cardinal Advisors, Intellework, Quez Media Marketing
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A variety of call center solutions to businesses that are in need of an effective and reliable contact hub or call center.
Company Email
Contact No.
Company's Address
9201 Corporate Blvd, Suite 470
Rockville, MD 20850
3Clogic Comparisons
Popular 3Clogic Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Multichannel System
- Workflow Automation
- Customer Portal
- Live Chat
- Reports and SLA
- Mobile Application
- Ticket System
- Knowledge Base for Clients
- Open API and Integrations
Pricing Info
Pulsedesk offers flexible pricing options for its leading software solutions. It offers the following pricing packages:
- 3 Month Plan – $10/user/month
- 6 Month Plan – $9/user/month
- 12 Month Plan – $8/user/month
All plans include the following features without limitations:
- Unlimited tickets from different channels
- Unlimited automation and workflows
- SLA management and business hours
- Ticket assignment by load balancing
- Reporting and analytics
- Knowledge base and client portal
- Live chat
- Satisfaction survey
- Custom ticket fields and status
- Mobile app and more
Integrations
Pulsedesk easily integrates with the following software:
- Jira
- Bitrix24
- Active Directory
- Zapier
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Michelin, Jamilco, Petkit
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Pulsedesk is a comprehensive help desk and customer support platform for team project management and collaboration.
Company Email
Contact No.
Company's Address
Pulsedesk
Palliser House, Palliser Rd, London W14 9EB
United Kingdom
Pulsedesk Comparisons
Popular Pulsedesk Alternatives
Every time you select a product that you think will work best for your company you shouldn’t only pay attention to what experts have to say about it. Quite frequently individual experience with the software may change, depending on your own preferences and needs. That’s why in our reviews we also offer our User Satisfaction Rating for every product to give you a reliable impression of how real users of 3Clogic and Pulsedesk evaluate their contact with the service. Our algorithm is built around advanced analysis of product appearances on other websites, social media and blogs, so you will receive a complete and reliable overview of what other clients think about each service. In this example 3Clogic has a total satisfaction rating at 80% while for Pulsedesk 98% of people claim they had a positive experience with it.
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