What is better Zendesk Chat or Kampyle? It’s a good idea to use our scoring system to provide you with a general idea which Customer Support Software product is more suitable for your company. For overall product quality, Zendesk Chat received 8.5 points, while Kampyle gained 6.9 points. At the same time, for user satisfaction, Zendesk Chat scored 100%, while Kampyle scored 100%.
Information regarding their features, tools, supported platforms, customer support, etc. are provided below to provide you with a more precise assessment. Don’t forget to get only the tools your company needs so as not to waste money for features that you won’t be using.
We are aware that not all businesses have enough time to scrutinize a large number of different products, so we created a list of recommendations that you may find useful. Our top selections for the Customer Support Software category are: Freshdesk, Freshdesk Omni, Zendesk.
Kampyle supports integrations with the following business systems and applications:
Adobe Analytics
Google Analytics
ClickTale (Heat Mapping)
IBM TeaLeaf (Session Recording)
LivePerson
Medalla
SessionCam
Moxie
BigCommerce
Facebook
LinkedIn
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Puma, Canon, Telstra, Clarks
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Get a deep understanding of why customers are behaving the way they do on your website. Correlate the data with your web analytics for even deeper insights.
Almost as essential as functionalities and client support level are pricing packages made available by Zendesk Chat and Kampyle. While pricing should not be the sole aspect it’s without a doubt a significant thing to consider. You should expect a flexible pricing plan that can be adjusted to your business size and easily scaled up every time your company grows. Be sure that you don’t opt for plans that have extra functionalities that you won’t find a use for and always try to contact with the vendor directly because big companies can usually benefit from special pricing. You should also try out a free trial or demo of each product to spend at least some time on actual work with the system. It’s a useful experience that doesn’t require you to spend any money and offers a reliable overview of what it’s like to work with Zendesk Chat and Kampyle.
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