What is better Zoho Survey or Salesforce Service Cloud? Getting the ideal CRM Software product is all about comparing different solutions and figuring out the top software for your specific needs. Our exclusive process gives you a brief look at the general rating of Zoho Survey and Salesforce Service Cloud. For all round quality and performance, Zoho Survey scored 8.4, while Salesforce Service Cloud scored 9.6. On the other hand, for user satisfaction, Zoho Survey earned 99%, while Salesforce Service Cloud earned 97%.
Below it's also possible to verify their characteristics, terms, plans, etc. to find out which software will be more suitable for your needs. One critical feature to evaluate is whether the app can toggle on/off restrictions on different types of users to secure any sensitive company data.
We are aware that not all businesses have the time to try out a wide range of different services, so we created a list of recommendations that you may find useful. Our top choices for the Survey Tools category are: Qualtrics Research Core, Alchemer, Sogolytics.
Zoho Survey integrates with the following business systems and applications:
Zoho CRM
Zoho Campaigns
Zoho SalesIQ
Zoho Sheet
Eventbrite
Slack
Zendesk
Shopify
MailChimp
Google Sheets
Tableau
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mitsubishi Motors, GE, Nike, Adidas
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A straightforward online survey tool with pre-built or custom templates, built-in reports, and interactive charts. Surveys created using this platform are optimized for mobile devices, allowing respondents to provide their answers on the go. It also supports more than 30 languages.
Salesforce Service Cloud supports integrations with the following business systems, applications and services:
Autotask
ConnectWise
JIRA
Salesforce Service Cloud
ServiceNow
Zendesk
Oracle Service Cloud
Freshdesk
Freshservice
Desk.com
Help Scout
Cherwell Software
Wrike
SugarCRM
Microsoft Dynamics CRM
Zoho CRM
Netsuite
Autotask
Close.io
ConnectWie
Infusionsoft
Pipedrive
HubSpot CRM
Oracle Sales Cloud
Base CRM
CustomerGauge
Act! Essentials
Sap Hybrid Cloud for Customers
Sage CRM
Bullhorn
Maximizer CRM
Insightly
Microsoft Dynamics GP
Microsoft Dynamics AX
QuickBooks
Freshbooks
Taxify
Sage Intacct
Sage 200
Tipalti
Plaid
Shopify
Volusion
Ecwid
Bigcommerce
Magento
Etsy
Woocommerce
Weebly
SAPAnywhere
Epages
Oracle Eloqua
Marketo
HubSpot Marketing
Act-On
MailChimp
Mailjet
Allbound
Autopilot
Constant Contact
Kissmetrics
Facebook Lead Ads
Campaign Monitor
iContact
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Stanley Black & Decker, Sprouts, Coca-Cola, Activision, Spotify, Aldo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-hosted customer service platform designed to allow faster, smarter case resolution. By providing a 360-degree view of each customer, this IT asset management solution enables businesses to quickly resolve issues, thereby driving better user experience and higher customer satisfaction.
You don’t want just a broad set of useful tools and flexible pricing packages from a reliable CRM Software. Almost as significant as core features is a trustworthy customer support. You want to guarantee that in a situation where you have any questions about Zoho Survey or Salesforce Service Cloud, or you face some problems, or maybe you’ll want to ask for a certain change or feature useful to your company you can count on a responsive and helpful customer support. Examine whether services such as phone support, tickets or live chat are offered. It’s also a major asset if you are able to profit from personal training or at least an FAQ you can use.
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