What is better Zoho SalesIQ or Smith.ai? If you want to have a easy way to learn which Customer Support Software product is better, our proprietary system gives Zoho SalesIQ a score of 9.0 and Smith.ai a score of 8.8 for overall quality and performance. At the same time, Zoho SalesIQ is rated at 100%, while Smith.ai is rated 96% for their user satisfaction level.
You can also examine their product details, including features, tools, options, plans, prices, and more. See if the software can customize some of its workflows to ensure it complements your own business workflows.
We know that not all people have enough time to try out a wide range of different solutions, so we prepared a list of suggestions that you may find useful. Our top choices for the Live Chat Software category are: Pipedrive, Vision Helpdesk, Zendesk.
The basic Zoho SalesIQ plan is free, but there are also few paid enterprise pricing plans that include more users and sales IQ for more websites. You can easily sign up for Zoho Sales IQ free plan here.
Zoho SalesIQ can be enriched with multiple add-ons to integrate with your e-commerce, email marketing, and CMS platforms, and help you track customers in real time. The open developer APIs, however, can help you integrate it with any app or platform you want. These are the most popular integrations:
Zoho CRM
Zoho Sites
Zoho Desk
Zoho Campaigns
Zoho Mail
Zoho Assist
Zoho Flow
WordPress
WhatsApp
Instagram
Facebook Messenger
Telegram
Blogger
Unbounce
Wix
Shopify
Mailchimp
Clearbit
Salesforce
Google Analytics
Kissmetrics
Haptik
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
ClearTrip for Business, TDirect, ThinkCre8tive, Pepperstone
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Zoho SalesIQ is an advanced tool for tracking website visitors and providing live chat support to customers, which helps companies evaluate business opportunities. It is a powerful platform that can offer valuable information like website browsing behavior, customer location, visiting frequency, and more.
A modern live chat solution that captures website leads, books clients, and completes client intakes in the fastest way possible. With this, you can provide around-the-clock assistance to website visitors and customers. You can also filter out spam using this solution so that agents can be more productive.
You shouldn’t count on exclusively a broad range of functionalities and scalable pricing plans from a well-known Customer Support Software. Almost as essential as main features is a top-notch customer support. You want to make sure that when you have any questions about Zoho SalesIQ or Smith.ai, or you struggle with some problems, or maybe you’ll want to ask for a specific update or feature beneficial to your company you can trust in a responsive and helpful customer support. Check out whether services such as phone support, tickets or live chat are provided. Additionally, it’s a big plus if you can benefit from personal training or at the very least an FAQ you can use.
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