What is better Zoho SalesIQ or Hiver? You can use our scoring system to give you a general idea which Customer Support Software product is will work better for your business. For overall product quality, Zoho SalesIQ received 9.0 points, while Hiver gained 8.8 points. At the same time, for user satisfaction, Zoho SalesIQ scored 100%, while Hiver scored 96%.
Specifics of their unique elements, tools, supported platforms, customer support, etc. are available below to help you get a more precise comparison. Don’t forget to purchase only the features your business requires so you don’t waste money for tools which are redundant.
We realize that not all businesses have the time to scrutinize dozens of various products, so we came up with a list of recommendations that you may find useful. Our top selections for the Live Chat Software category are: Zendesk, Vision Helpdesk, Pipedrive.
The basic Zoho SalesIQ plan is free, but there are also few paid enterprise pricing plans that include more users and sales IQ for more websites. You can easily sign up for Zoho Sales IQ free plan here.
Zoho SalesIQ can be enriched with multiple add-ons to integrate with your e-commerce, email marketing, and CMS platforms, and help you track customers in real time. The open developer APIs, however, can help you integrate it with any app or platform you want. These are the most popular integrations:
Zoho CRM
Zoho Sites
Zoho Desk
Zoho Campaigns
Zoho Mail
Zoho Assist
Zoho Flow
WordPress
WhatsApp
Instagram
Facebook Messenger
Telegram
Blogger
Unbounce
Wix
Shopify
Mailchimp
Clearbit
Salesforce
Google Analytics
Kissmetrics
Haptik
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
ClearTrip for Business, TDirect, ThinkCre8tive, Pepperstone
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Zoho SalesIQ is an advanced tool for tracking website visitors and providing live chat support to customers, which helps companies evaluate business opportunities. It is a powerful platform that can offer valuable information like website browsing behavior, customer location, visiting frequency, and more.
Hiver connects natively with the following widely used apps, among others:
Asana
JIRA
Slack
QuickBooks
Salesforce
Zapier
Okta
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Upwork, Harvard University, Course Hero
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A unique helpdesk tool that gives teams a streamlined way to manage email communications from one Gmail inbox. Hiver offers comprehensive tools, ranging from query assignments, email notes, custom automation, and in-depth analytics that allow to teams collaborate more closely.
In the event you continue having doubts about which app will be best for your business it might be a sound idea to analyze each service’s social metrics. These metrics are usually an indicator of how popular every solution is and how extensive is its online presence.For example, if you look at Zoho SalesIQ LinkedIn account you’ll see that they are followed by 47827 users. In case of Hiver the volume of followers on their LinkedIn page is 4533.
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