What is better Medallia Concierge or Spiraldesk? Comparing products for the top CRM Software does not always have to be difficult. On our review platform, you can easily match Medallia Concierge and Spiraldesk and quickly see their distinct features. We allow you to examine their features, supported devices, support service, costs, terms, plus more.
You may also review their overall score (8.0 for Medallia Concierge vs. 8.0 for Spiraldesk) and overall customer satisfaction level (N/A% for Medallia Concierge vs. N/A% for Spiraldesk). Devote time to assess your leading options and determine which one is right for your company. Similarly, you have to consider the vendor’s background; can you count on them and will they still be on the market a few years from now?
If you want to quickly locate the optimal Customer Service Software according to our experts we advise you try out these products: Freshdesk Omni, Salesforce Service Cloud, Freshdesk.
Spiraldesk offers three options for enterprise pricing as well as a free-forever plan. You can learn more about these packages and come to a decision with the information below.
Lite – Free
1 Agent
1 Brand
1 Department
Email Channel
Ticket Filters
Knowledge Base
Custom Alerts
Curl – $12/agent/month or $10/agent/month/annual billing
All Lite Features
3 Brands
10 Departments
Social Media Integrations
Workflow Automation
Multiple Products or Brands
Ticket Tracking & Time Monitoring
Email Whitelists & Blacklists
IP Whitelists & Blacklists
Automatic Ticket Tagging
Brand-specific Agent Signatures
Radial – $20/agent/month or $10/agent/month/annual billing
All Curl Features
10 Brands
25 Departments
White-labeled Portals
Unlimited Ticket Filters
SSL Portals
Agent Collision
Web Forms
Custom Attachment Store
Ticket List Export
REST API
Elegant – $30/agent/month or $10/agent/month/annual billing
You don’t want only a wide set of useful tools and flexible pricing packages from a reliable CRM Software. Almost as crucial as core features is a top-notch customer support. You want to guarantee that when you have any questions about Medallia Concierge or Spiraldesk, or you face some problems, or perhaps you’ll need to request a certain revision or functionality beneficial to your company you can rely on a responsive and helpful customer support. See if solutions such as phone support, tickets or live chat are offered. Additionally, it’s a major asset if you are able to benefit from personal training or at least an FAQ you can use.
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