ContactWorld
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Click to Dial
- Contact Journey
- Conversation Journey
- Incoming Call Notification
- Recording Playback
- Customer Weather Information
- Omni-Channel Hub
- Create Notes
- Customer Tagging
Pricing Info
Pricing Info
Zailab uses a simple but sophisticated usage-based payment model. Contact the vendor for more enterprise pricing information and other product details.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AskOsca, RamsayMedia
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Zailab is a cloud-based contact center solution designed to make the communication process between service agent and customer smooth, seamless, productive, and productive.
Company Email
info@zailab.com
Contact No.
Company's Address
10th Floor, Portside,
4 Bree St, Foreshore, Cape Town, 8001,
South Africa
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Customizable call flows
- Wide range of computer telephony integration (CTI) applications
- Live supervisor monitoring
- Extensive statistics and reporting suite
- Call recording
- Interactive voice response (IVR) collection
- Calling Line ID detection and routing
Pricing Info
ContactWorld For Service pricing is available on a by quote basis only. Contact the parent company NewVoiceMedia directly for more detailed pricing information.
Integrations
NewVoiceMedia integrates with the following business systems and applications:
- Salesforce
- Desk.com
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Photobox, Gigaclear, Sixpack Shortcuts
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
ContactWorld is the first global, true-cloud contact center solution that delivers a personalized service to every inquiry.
Company Email
Contact No.
Company's Address
Belvedere House
Basing View
Basingstoke
RG21 4HG
ContactWorld Comparisons
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In case you are still having doubts about which service will work best in your case it might be a sound idea to analyze each service’s social metrics. Such metrics are frequently a way to see how popular each product is and how extensive is its online presence. For example, in case of Facebook Zailab has 1830 likes on their official page while ContactWorld profile is liked by 716 users.
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