Zadarma
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Voice Menu
- Conditional & Unconditional Call Forwarding
- Call Pick-up & Call Transfer
- Auto-response Setup
- Call Recording
- External Phone Line Connection
- Call Statistics
- Voicemail System
- Automated Fax Receiving
- Scheduled Answering Machine
- Caller-based Auto-attendant
- Call Waiting
- Music Options for Call Waiting
- Dialing Prefix Settings
- Callback Widget
Pricing Info
Pricing Info
Zadarma offers three phone system bundles, two of which have minimal enterprise pricing per month while the other is a free software though calls come at a per minute cost. The packages’ inclusions are outlined below to help you better decide the best for your company.
Standard – Free
- Unlimited Calls to US & Canada
- Calls to 20 Countries from $0.02/minute
- Phone Numbers at $2.00
- 4 Concurrent Calls
- 30 Maximum Users & Devices
- 3 Extensions with Voice Recording
- 200 MB Storage for Call Recordings
- 3 Voice Menus within PBX
- Per Second Billing of Outgoing Calls
- Free Numbers Porting/Connection
- 1 Incoming Channel on External Phone Number
- API
- Free CRM Integration
- Free Callback Widget
- 24/7 Customer Support
Office – $44.00/month or $39.00/month/annual billing
- All Standard Features
- 500 Free Calls to 20 Countries
- 4 Virtual Phone Numbers
- 1 Toll-free Number
- 200 Toll-free Minutes
- 50 Maximum Users & Devices
- 8 Extensions with Voice Recording
- 2000 MB Storage for Call Recordings
- 5 Voice Menus within PBX
- 2 Incoming Channels on External Phone Number
- 1 Outgoing Channel on External Phone Number
Corporation – $88.00/month or $79.00/month/annual billing
- All Standard Features
- 1000 Free Calls to 20 Countries
- 8 Virtual Phone Numbers
- 2 Toll-free Numbers
- 600 Toll-free Minutes
- 8 Concurrent Calls
- 100 Maximum Users & Devices
- 20 Extensions with Voice Recording
- 5000 MB Storage for Call Recordings
- 10 Voice Menus within PBX
- 4 Incoming Channels on External Phone Number
- 2 Outgoing Channel on External Phone Number
Please note that the rates indicated above are for the USA/Canada region only. For EU and Russian Federation rates, visit the website or call sales.
Integrations
Integrations
Zadarma’s API lets you integrate the service with your enterprise applications and to synchronize it with your CRM solutions and messaging like the following:
- Zoho CRM
- Slack
- Salesforce
- Facebook Messenger
- Telegram Messenger
- Bitrix24
For more information on supported systems, visit the website or get in touch with the support team.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
An internet-based phone system that is versatile and can be setup in minutes.
Company Email
support@zadarma.com
Contact No.
Company's Address
Zadarma Project
Floor 2, 2 Vasil Aprilov
Bourgas 8000
Bulgaria
Zadarma Comparisons
Popular Zadarma Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Call Recording
- Call Queueing
- International Numbers
- Toll-Free Numbers
- Short Numbers
- Callback
- Internal Phone Number Tags
- Business Hours
- Personalized Greetings
- Voicemail
- Internal Call Greetings
- Contact Tags
- Custom Fields
- Blacklist
- Advanced Call Routing
- Statistics and Monitoring
- Integrations with Business Tools
- Utilities
- Outbound Call Center
Pricing Info
CloudTalk offers basic and enterprise pricing packages. Contact the vendor for pricing information on their custom plan. A 14-day free trial is also available for you to get started (no credit card details required).
Starter – €25/user/month (billed monthly) or €20/user/month (billed annually)
- Unlimited inbound & intracompany calls
- Click to call
- Automated call distribution
- Mobile app
- Unlimited call queuing
- International numbers (140+ countries)
- Call Flow Designer
Essential – €30/user/month (billed monthly) or €25/user/month (billed annually)
- Unlimited inbound & intracompany calls
- Click to call
- Automated call distribution
- Mobile app
- Unlimited call queuing
- International numbers (140+ countries)
- Advanced analytics with unlimited history
- Real-time client dashboard
- One-to-one onboarding session
- Integrations to other systems
- Open API
- Unlimited concurrent calls
- Skill-based routing
- Smart queueing
- SMS/Text Messages
Expert – €50/user/month (billed monthly) or €40/user/month (billed annually)
- All Essential features
- Open API
- Salesforce integration
- Power Dialer/Smart Dialer
- Wallboards
- Dedicated account manager
- Speech to text
- Sentiment & CSAT score
- Call Monitoring
Custom – Quote-based plan
- All Expert features
- Custom onboarding
- Unlimited outbound calls (Flat Rates)
- Enterprise-level security
- Developer support
- Custom reporting
- SLA
Integrations
CloudTalk integrates with the following business systems and applications:
- Hubspot
- Pipedrive
- Salesforce
- Zendesk
- Freshdesk
- LiveAgent
- Helpscout
- Intercom
- Shopify
- Bigcommerce
- Magento
- Microsoft Dynamics
- Zoho CRM
- Groove
- Live Chat
- Shoptet
- Magento
- Shopify
- Bigcommerce
- 12 Integrations are planned for Q3/2019.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
DHL, Yves Rocher, Karcher
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
An intuitive cloud-based call center software designed to enable businesses and organizations to deliver clear, responsive, and high-quality customer support to their clients. CloudTalk was designed with the needs of SMEs in mind. It is a highly flexible and customizable platform that can be tailored to your specific requirements.
Company Email
support@cloudtalk.io
Contact No.
Company's Address
CloudTalk ltd
244 Madison Avenue
New York City, 10016-2817
USA
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If you continue having second thoughts about which software will work best for your business it may be a good idea to investigate each service’s social metrics. Such metrics are quite often a sign of how popular a given software is and how large is its online presence.For example, if you look at Zadarma LinkedIn profile you’ll learn that they are followed by 46 people. In case of CloudTalk the number of followers on their LinkedIn page is 40.
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