What is better xSellco Helpdesk or Rescue by LogMeIn? We are here to simplify the process of reviewing Help Desk Software products for you. In particular, on this page you can examine the overall performance of xSellco Helpdesk (8.8) and compare it with the overall performance of Rescue by LogMeIn (7.4). You can also match their overall user satisfaction rating: xSellco Helpdesk (100%) vs. Rescue by LogMeIn (N/A%).
Similarly, lexamine their services carefully to check which product can better tackle your company’s requirements. Generally, any business solution should allow you to immediately view the big picture, at the same time offering you immediate access to the details.
As of now, the most significant solutions in our Help Desk Software category are: Freshdesk, Zendesk, Salesforce Service Cloud.
xSellco Helpdesk allows you to seamlessly manage your customer support across the following channels, in one place:
Amazon
eBay
Shopify
WooCommerce
BigCommerce
Magento
Prestashop
Bonanza
Sears
Tesco
Allegro
Facebook
Twitter
Fnac
Mirakl
Walmart
Newegg
Priceminister
CDiscount
Linnworks
Channeladvisor
Brightpearl
Skubana
Veeqo
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Shark, Suzuki, Lighting Supply Group, MicksGarage
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A popular help desk system for ecommerce businesses from various scales, which they can use to manage contact and solve tickets via several online channels.
Rescue by LogMeIn offers two distinct packages designed to address different needs and budgets. A free trial period is also offered for those who want to take Rescue for a spin.
Rescue by LogMeIn supports integrations with the following business systems and applications:
Salesforce.com
ServiceNow
ConnectWise
BoldChat
Zendesk
Autotask
FreshDesk
BMC Software
Spiceworks
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Fuji Xerox, Symantec, Geek Squad, Telenor
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful, easy-to-use remote support solution comprised of three main components: a Technician Console, a Customer Applet, and an Administration Center.
Both xSellco Helpdesk and Rescue by LogMeIn were reviewed by a panel of independent B2B experts who prepared a detailed analysis of all core elements of every app. Their total rating was calculated with unique SmartScore model that provides an individual partial score to each element including: main functionalities, customer support, mobile support, security, client satisfaction as well as media presence. Here at FinancesOnline we know useful features are not the only aspect crucial to a business so we make sure we pay attention to all facets of a product prior to calculating its final score.
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