What is better xSellco Helpdesk or Lawmatics? There is a wide range of CRM Software products available for businesses these days. The best way to find out which service fits your needs best is to compare them side by side. For example, here you can examine xSellco Helpdesk and Lawmatics for their overall score (8.8 vs. 8.0, respectively) or their user satisfaction rating (100% vs. 93%, respectively).
Additionally, you can examine their features and pricing terms and other valuable information below. When matching products be sure to examine their corresponding features and mark their disparities to get a clearer picture of both deals. What is more remember to check non-core factors including security, backup, intuitiveness, and customer support.
If you want to quickly identify the optimal Help Desk Software according to our experts we suggest you examine these solutions: Zendesk, Salesforce Service Cloud, Freshdesk.
xSellco Helpdesk allows you to seamlessly manage your customer support across the following channels, in one place:
Amazon
eBay
Shopify
WooCommerce
BigCommerce
Magento
Prestashop
Bonanza
Sears
Tesco
Allegro
Facebook
Twitter
Fnac
Mirakl
Walmart
Newegg
Priceminister
CDiscount
Linnworks
Channeladvisor
Brightpearl
Skubana
Veeqo
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Shark, Suzuki, Lighting Supply Group, MicksGarage
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A popular help desk system for ecommerce businesses from various scales, which they can use to manage contact and solve tickets via several online channels.
Lawmatics is available in three plans, including an enterprise pricing plan that caters to the unique onboarding and support needs of large law firms and agencies. Here are the details of each plan:
Lite – $199/month
Client intake automation for law firms
3 users
CRM
10,000 contacts
SMS messaging (optional 2-way SMS)
online payments
Client intake
2 emails/automations
250 digital signatures/month
customized forms
file requesting process
appointment booking
document automation
Marketing automation
email creator (plain text)
Reporting
basic dashboard & analytics
basic reports
Time & Billing (optional)
Pro – $249/month
Marketing & client intake automation for law firms
3 users
CRM
15,000 contacts
SMS messaging (optional 2-way SMS)
payments
client portals
Client intake
100 emails/automations
400 digital signatures/month
customized forms
file requesting process
appointment booking
document automation
Marketing automation
email creator (plain text & HTML)
email drip campaigns
audience segmentation
Reporting
full dashboard & analytics
custom reports
lead source
website tracking
ROI
Open API
Time & Billing (optional)
Enterprise – by quote
Tailored onboarding & support for large law firms and agencies
Conti Moore Law, PLLC; Nesevich Law, Adaptive Law Firm PS
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Lawmatics is an LPM platform that aids law firms, attorneys, and legal professionals eliminate manual work, create seamless client
experience, and boost practice performance and profitability.
When you test various CRM Software products you shouldn’t simply explore their list of features and available pricing packages. Consider that the app must be matching your requirements and company so the more flexible their offer the better. Check what systems are supported by xSellco Helpdesk and Lawmatics and be certain you will get mobile support for whatever devices you work on in your company. You should also learn which languages and countries are supported, as this may be a critical factor for many firms.
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