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Compare XIA Configuration vs Device42

What is better XIA Configuration or Device42? Getting the right IT Asset Management Software product is as simple as comparing the good and poor characteristics and terms offered by XIA Configuration and Device42. Here it's also possible to match their all round scores: 8.0 for XIA Configuration vs. 8.7 for Device42. Or you can verify their general user satisfaction rating, 100% for XIA Configuration vs. 100% for Device42.

We suggest that you put some effort and study their differences and determine which one is the better alternative for your business. Moreover. bear in mind to factor in your company’s or industry’s unique case, for example, a multilingual app for a global staff or a mobile version to help you work away from your office.

We realize that not all people have enough time to scrutinize dozens of various solutions, so we came up with a list of recommendations that you may find useful. Our top selections for the IT Asset Management Software category are: Infor EAM, ServiceNow Asset Management, Salesforce Service Cloud.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Automatic Updates
  • CMDB Relationship Mapping
  • Compare Systems
  • Compliance Benchmarks
  • Disaster Recovery
  • Dynamic Agent Plugins
  • Hosted Cloud Services
  • Integrated CMDB Search
  • Managed Service Providers
  • Mobile Support
  • Multi-Tenant
  • Network Reporting
  • PCI DSS
  • PDF Output
  • PowerShell
  • Track Changes

Pricing Info

Centrel Solutions offers the following packages with its inclusions.  Contact the vendor for their enterprise pricing details and other product information.

Technician

  • Individual user
  • Access on a single machine
  • On-site auditing & reporting
  • Track changes & compare items
  • Create branded documentation
  • Unlimited items (EULA)
  • Annual subscription
  • Support included

Cloud

  • Unlimited users
  • Web-accessible
  • Centralized auditing & reporting
  • Track changes & compare items
  • Create documentation
  • Purchase only what you need
  • Annual subscription
  • Support included

Enterprise

  • Unlimited users
  • Web-accessible with API
  • Centralized auditing & reporting
  • Track changes & compare items
  • Create branded documentation
  • Purchase only what you need
  • Perpetual license
  • Support renewed yearly

Unlimited

  • Unlimited users
  • Web-accessible with API
  • Centralized auditing & reporting
  • Track changes & compare items
  • Create branded documentation
  • Unlimited items (EULA)
  • Perpetual license
  • Support renewed yearl

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Quadris, ITSN, RedBlade

Integrations

No information available.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A network documentation solution created for IT professionals, helping them manage their IT infrastructure by automatically generating network documentation. It supports a vast selection of technologies such as Active Directory, Windows, Unix, VMware, Hyper-V, SQL, Backup Exec, and Citrix to mention a few.

Company Email

sales@centrel-solutions.com

Company's Address

CENTREL Solutions
Witney Business and Innovation Centre
Windrush Park Road, Witney, Oxfordshire, OX29 7DX
United Kingdom

NOAWARDS
YET

SmartScore™

OUR SCORE 8.7

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $1,499

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Inventory Management
  • Automatic Contract Management
  • Multi-System Support
  • Agent-Less Auto-Discovery
  • Remote Assets Agent
  • System Audits
  • Reports & Visualizations
  • API & Integrations

Pricing Info

Core – $1,499.00/year

  • Data Center Asset Management
  • Data Center Visualization
  • Structured Cable Management
  • IT Asset & Inventory Management
  • Device & IP Discovery
  • Spare Parts Management
  • QR Codes & Asset Tags
  • Asset Lifecycle Management
  • IP Address Management
  • Role-Based Access
  • Contract & Purchase Management
  • Password Management
  • REST APIs

Software License Management – request pricing information

  • All Core Features
  • Software License Management

Services Discovery – request pricing information

  • All Core Features
  • Services Discovery

Application Dependency Mapping – request pricing information

  • All Core Features
  • Services Discovery
  • Deep Services Mapping

Power Management & Control – request pricing information

  • All Core Features
  • Power Monitoring
  • Power Control

Companies who would like to see the capabilities of Device42 before making a commitment to purchase can schedule an online demo through the website.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Atlassian, Mercedes-Benz, Verizon

Integrations

Device42 offers access to its RESTful API, which developers can utilize for custom programming, whose dedicated documentation they can find on the website. Additionally, Device42 supports integrations with the following:

  • JIRA
  • ServiceNow
  • Cherwell
  • SAML

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

An accurate and automated IT asset management software.

Company Email

info@device42.com

Contact No.

Company's Address

Device42, Inc.
600 Saw Mill Road
West Haven, CT 06516
USA

Salesforce Service Cloud

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

NOAWARDS
YET

SmartScore™

OUR SCORE 9.6

User Satisfaction

CUSTOMER EXPERIENCE 97%

Pricing

Starting from $25

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Computer Telephony Integration (CTI)
  • Record Types
  • Lead-Contact Account Management
  • Files
  • Salesforce Identity
  • Roles and Permissions
  • Snap-Ins for Live Agent Chat
  • Social Customer Service Pro
  • Knowledge
  • Work Order Management
  • Service Console
  • Customer Community
  • Chatter
  • Community Starter
  • Email Integration with Outlook
  • Advanced Case Management
  • Customer Account Portal
  • Page Layouts
  • Standard Success Plan
  • Asset Management
  • Omni-Channel Supervisor
  • Field Service Dispatch
  • Service Contracts and Entitlements
  • Developer Sandbox
  • Unlimited Online Training
  • Activity Feed
  • Developer Pro Sandbox
  • Topics and Recommendations
  • Data and File Storage
  • Orders Management
  • Omni-Channel Routing
  • Case Auto-Assignment
  • Service Analytics App
  • Social Customer Service Starter Pack
  • Product Tracking
  • Case Milestone Tracker
  • Unlimited Custom Applications
  • Google Apps Integration
  • Custom Profiles
  • AppExchange App Integration
  • Offline Access
  • Lightning App Builder
  • Mobile Messaging (LiveMessage)
  • Case Escalation Rules and Queues
  • Web Services API
  • Opportunity Tracking
  • Workflow and Approval Automation
  • Web and Email Case Capture
  • Task Management
  • Customizable Reports and Dashboards
  • Snap-Ins for Live Video Chat
  • Case Email Auto-Response
  • Advanced Reporting Features
  • Salesforce Mobile App
  • Email Templates

Pricing Info

Salesforce Service cloud offers 4 SMB and enterprise pricing plans billed annually.

Salesforce Essentials – $25/user per month

Out-of-the-box service solution for up to 5 users

  • Chatter
  • Salesforce Mobile App
  • Files
  • Topics and Recommendations
  • Case Auto-Assignment
  • Web and Email Case Capture
  • Case Email Auto-Response
  • Case auto-assignment
  • Case Escalation Rules and Queues
  • 1 Service Console App
  • Omni-Channel Routing (Basic)
  • Omni-Channel Supervisor
  • Knowledge (Read-Only)
  • Knowledge (Read-Write)
  • Lead-Contact Account Management
  • Social Customer Service Starter Pack
  • Customizable Reports and Dashboards
  • Opportunity Tracking
  • Task Management, Activity Feed
  • Email Integration with Outlook
  • Google Apps Integration
  • Custom Profiles and Page Layouts
  • Lightning App Builder
  • AppExchange App Integration
  • Email Templates
  • Data Storage Per User
  • File Storage Per User
  • Standard Success Plan
  • Online Case Submission (Two-Day Response)

Lightning Professional – $75/user per month

Complete service CRM for teams of any size

  • All Essentials plan features, plus:
  • Case Milestone Tracker
  • Computer Telephony Integration (CTI)
  • Orders Management
  • Service Contracts and Entitlements
  • Work Order Management
  • Asset Management & Product Tracking
  • Developer Sandbox
  • 5 Process Builder (Processes Per Org)
  • Unlimited Custom Applications
  • 3 Record Types (Per Object)
  • 2 Roles and Permissions

Included at additional cost:

  • Knowledge (Read-Write)
  • Social Customer Service Pro
  • Web Services API
  • Unlimited Online Training
  • Access to Premier Success Resources
  • 24/7 Toll-Free Support
  • Developer Support
  • Configuration Services
  • Access to Accelerators

Lightning Enterprise – $150/user per month

Customizable CRM for comprehensive service

  • All Professional plan features, plus:
  • Advanced Case Management
  • Advanced Reporting Features
  • Offline Access
  • Web Services API
  • 1 Partial Sandbox
  • Process Builder
  • Salesforce Identity
  • Workflow and Approval Automation
  • Record Types
  • Roles and Permissions

Included at additional cost:

  • Knowledge (Read-Write)
  • Mobile Messaging (LiveMessage)
  • Snap-Ins for Live Agent Chat
  • Snap-Ins for Live Video Chat
  • Social Customer Service Pro
  • Customer Community
  • Customer Account Portal
  • Field Service Dispatch
  • Field Service Technician
  • Field Service Contractor Management
  • Service Analytics App
  • Developer Pro Sandbox
  • Full Sandbox
  • Unlimited Online Training
  • Access to Premier Success Resources
  • 24/7 Toll-Free Support
  • Developer Support
  • Configuration Services
  • Access to Accelerators

Lightning Unlimited – $300/user per month

Unlimited CRM power

  • All Enterprise plan features, plus:
  • Knowledge (Read-Write)
  • Snap-Ins for Live Agent Chat
  • Developer Pro Sandbox
  • 1 Full Sandbox
  • 1 Partial Sandbox
  • Unlimited Online Training
  • Access to Premier Success Resources
  • 24/7 Toll-Free Support
  • Developer Support
  • Configuration Services
  • Access to Accelerators

Included at additional cost:

  • Mobile Messaging (LiveMessage)
  • Snap-Ins for Live Video Chat
  • Social Customer Service Pro
  • Customer Community
  • Customer Account Portal
  • Field Service Dispatch
  • Field Service Technician
  • Field Service Contractor Management
  • Service Analytics App

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Stanley Black & Decker, Sprouts, Coca-Cola, Activision, Spotify, Aldo

Integrations

Salesforce Service Cloud supports integrations with the following business systems, applications and services:

  • Autotask
  • ConnectWise
  • JIRA
  • Salesforce Service Cloud
  • ServiceNow
  • Zendesk
  • Oracle Service Cloud
  • Freshdesk
  • Freshservice
  • Desk.com
  • Help Scout
  • Cherwell Software
  • Wrike
  • SugarCRM
  • Microsoft Dynamics CRM
  • Zoho CRM
  • Netsuite
  • Autotask
  • Close.io
  • ConnectWie
  • Infusionsoft
  • Pipedrive
  • HubSpot CRM
  • Oracle Sales Cloud
  • Base CRM
  • CustomerGauge
  • Act! Essentials
  • Sap Hybrid Cloud for Customers
  • Sage CRM
  • Bullhorn
  • Maximizer CRM
  • Insightly
  • Microsoft Dynamics GP
  • Microsoft Dynamics AX
  • QuickBooks
  • Freshbooks
  • Taxify
  • Sage Intacct
  • Sage 200
  • Tipalti
  • Plaid
  • Shopify
  • Volusion
  • Ecwid
  • Bigcommerce
  • Magento
  • Etsy
  • Woocommerce
  • Weebly
  • SAPAnywhere
  • Epages
  • Oracle Eloqua
  • Marketo
  • HubSpot Marketing
  • Act-On
  • MailChimp
  • Mailjet
  • Allbound
  • Autopilot
  • Constant Contact
  • Kissmetrics
  • Facebook Lead Ads
  • Campaign Monitor
  • iContact

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Cloud-hosted customer service platform for faster, smarter customer support.

Company Email

info@salesforce.com

Contact No.

Company's Address

Salesforce.com, Inc.
The Landmark at One Market, Suite 300
San Francisco, CA 94105
USA

The products analyzed on this page are merely a small sample of our full IT Asset Management Software category and you should remember that there may be better options out there. If you would like to ensure you make the optimal decision for your business we definitely suggest that you test more software first. You can also consider to check out our top 10 IT Asset Management Software ranking to learn which software are in the current year the highest-ranking ones and dominate the market.

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