What is better Wolken or Helpdesk Pilot? Today’s companies require the top Help Desk Software product to remain competitive. On this page we help you with choosing the right tool, by allowing you to evaluate Wolken and Helpdesk Pilot down to the very details of their individual features.
You may also make use of our general scoring values, which rate the software general quality and performance. Wolken got a 8.0 score, while Helpdesk Pilot has a score of 7.2. Likewise, you can compare their general user satisfaction rating: 100% (Wolken) against 99% (Helpdesk Pilot). Bear in mind to opt for the solution that best addresses your most crucial issues, not the application with the higher number of features.
Users who are pressed for time or could use a Service Desk Software recommendation from our team may want to investigate these top choices for the current year: LiveAgent, Zendesk, Freshservice.
Contact Wolken Software for enterprise pricing information and other product details. You can also submit a request for a demo to see if the software is a perfect fit for your business.
Wolken Enterprise Service Desk offers numerous 3rd party extensions like VOIP solutions, Network monitoring solutions, CRM solutions, and much more.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Wolken Enterprise Service Desk is an ITIL compliant and PinkVERIFY™-certified cloud-based help desk application designed and created to help you manage all internal incidents.
Each Helpdesk Pilot Edition comes with a minimum of 5 staff licenses. All Editions include support, free upgrades, unlimited reports, smart rules, knowledge base and other standard help desk features.
If you are still having second thoughts about which solution will perform best for your company it may be a sensible idea to examine each service’s social metrics. These metrics are quite often an indicator of how popular every app is and how big is its online presence. For instance Wolken Twitter account has currently 154 followers. At the same time Helpdesk Pilot Twitter is followed by 116 users.
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