What is better Wolken or HappyFox? Specific organizations want different types of Help Desk Software. To find out which service suits you, think about reviewing various solutions feature by feature including their terms and costs. Likewise, you can get a quick idea of their overall effectiveness and customer feedback by checking our smart scoring system.
The results are: Wolken (8.0) vs. HappyFox (8.8) for total quality and efficiency; Wolken (100%) vs. HappyFox (94%) for user satisfaction rating. Check out their high and low points and decide which software is a better option for your company. A simple, practical tactic is to note down the pros and cons of both services side by side and check which software comes on top.
People who don't have much time or want a Service Desk Software recommendation from our experts might want to investigate these top choices for the current year: Zendesk, Freshservice, LiveAgent.
Contact Wolken Software for enterprise pricing information and other product details. You can also submit a request for a demo to see if the software is a perfect fit for your business.
Wolken Enterprise Service Desk offers numerous 3rd party extensions like VOIP solutions, Network monitoring solutions, CRM solutions, and much more.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Wolken Enterprise Service Desk is an ITIL compliant and PinkVERIFY™-certified cloud-based help desk application designed and created to help you manage all internal incidents.
HappyFox offers more than 20 integration options, so you can sync this application with CRM, social media, voice, live chat, accounting, e-commerce, and survey tools. Companies can also utilize the REST API to customize functions for their business processes.
A few of the popular apps that HappyFox integrates with include:
Salesforce
Google Apps
Facebook
Twitter
Zoho CRM
SurveyMonkey
Twilio
Olark
SnapEngage
Freshbooks Accounting
Batchbook
Highrise
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Warner Bros, Lowe's, YWCA, K12, Whirlpool, Sony DADC
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
HappyFox is a cloud-based help desk and customer support software. The tool's ticket support system helps users resolve customers' issues quickly. Ideal for small and large businesses, HappyFox offers robust ticket management and various automation tools to improve your helpdesk services.
You don’t want exclusively a wide array of functionalities and scalable pricing plans from a credible Help Desk Software. Almost as important as main features is a quality customer support. You want to guarantee that when you have any questions about Wolken or HappyFox, or you struggle with some problems, or perhaps you’ll need to request a specific change or feature useful to your company you can count on a responsive and helpful customer support. See if options such as phone support, tickets or live chat are available. Additionally, it’s a significant advantage if you can profit from individual training or at least a knowledge base you can use.
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