What is better Wolken or BMC Remedy 9? When choosing the best Help Desk Software for your firm it is recommended that you evaluate the characteristics, costs, and other important info regarding the product and vendor. Here, you are able to see the similarities and disparities between Wolken (overall score at 8.0 and user satisfaction at 100%) and BMC Remedy 9 (overall score at 8.3 and user satisfaction at 97%).
You can also check their particulars elements, for example features, plans, rates, terms and conditions, etc. Moreover, analyze the terms thoroughly for information on hidden costs, like, installation, separate support plan, upgrade fees, storage fees, and more.
In the event you need to quickly decide on the more reliable Service Desk Software according to our experts we suggest you check out the following products: Freshservice, Zendesk, LiveAgent.
Contact Wolken Software for enterprise pricing information and other product details. You can also submit a request for a demo to see if the software is a perfect fit for your business.
Wolken Enterprise Service Desk offers numerous 3rd party extensions like VOIP solutions, Network monitoring solutions, CRM solutions, and much more.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Wolken Enterprise Service Desk is an ITIL compliant and PinkVERIFY™-certified cloud-based help desk application designed and created to help you manage all internal incidents.
Almost as essential as features and client support responsiveness are pricing packages given by Wolken and BMC Remedy 9. Although pricing should not be the only factor it’s definitely an important thing to consider. You should try to find a flexible pricing package that can be matched with your team size and effortlessly scaled up every time your company develops. Make sure you don’t choose plans that have extra tools that you won’t find useful and always make an effort to contact with the vendor directly because big companies can often benefit from more affordable prices. You should also try out a free trial or demo of every solution to spend at least some time using it. It’s a valuable experience that doesn’t require you to spend any money and provides you with a reliable overview of what it’s like to work with Wolken and BMC Remedy 9.
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