Talkdesk
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- MS Virtual Queues
- Data Capture
- Display Queue Information
- Customization Options
- Local Numbers
- Queue Management Marketing
- Android/iOS Customer Self-Service
- Optimized for any screen size
Pricing Info
Pricing Info
WhyQ is available for free (1 employee and 1 queue), and offers a variety of payment options and bulk SMS rates for larger teams. Enterprise pricing is also available.
Free
- 1 Employee
- 100 Free SMS to test with
- 1 Queue
- Free Small Business Account
- Customer Data
Pay As You Go – Bulk SMS Rates
- Up to 20 Employees Across All Locations
- iPad Customer Self Service
- 10 Internal Queues
- Corporate Branding Opportunities
- No Lock-In Contract
- Customer Data
Enterprise – $149/95/month
- up to 200 employees across all locations
- 1,700 Included SMS Messages Per Month
- Up to 125 Queues
- No Lock-In Contract
- Custom Development and API Integration
- Corporate Branding Opportunities
- Customer Data
Integrations
Integrations
WhyQ integrates with the following business systems and applications:
- Kiosk Pro
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
WhyQ technology provides an effortless way for customers to access your services without standing in line. The software automatically manages your customer queue workflow.
Company Email
Contact No.
Company's Address
PO BOX 1084
Chatswood, NSW Sydney
Australia
WhyQ Comparisons
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Call Recording
- Voicemail
- Call Disposition and Notes
- Call Queues
- Call Control
- Unlimited Concurrent Calls
- International Numbers
- Outbound Caller ID
- Personalized Greetings
- IVR System
- Skill Based Routing
- Forward to Phone
- Contact History
- Built-In CRM
- Enhanced Caller ID
- Contact Tags and Custom Fields
- Automated Tasks
- Compile Contact Lists
- Integrations
- Data import and Synchronization
- Call Monitoring
- Historical Reporting
- Real-Time Reporting
- Power Dialer
- Web to Lead
- Email Notifications
- Desktop Notifications
Pricing Info
Talkdesk offers 2 quote-based pricing plans:
Professional Plan
Flexible contact center for growing teams
- Access to One-Click Add-On Apps
- Advanced Voice Capabilities
- CRM/Helpdesk Integrations
- Email Support
- Intelligent Routing
- Power Dialer
- Reporting & Analytics
- Self Administration
- SMS CSAT Surveys
- Superior Call Quality
- Unlimited Call Recording
Enterprise Plan
Advanced capabilities and support for innovative companies
All features of the Professional plan, plus:
- 24×7 Support
- Access to APIs & SDKs
- Access to One-Click Apps
- Advanced Reporting & Analytics
- Advanced Voice Capabilities
- Bring Your Own Carrier
- Context Mobile
- Dedicated Account Manager
- Guaranteed MOS Call Quality
Options
- Agent Productivity Tools
- Digital Channels
- Knowledge Management
- Quality Assurance
- Voice Analytics
- Workforce Management
- Workforce Optimization
Integrations
Talkdesk is compatible with the following business applications and systems:
- Heldesk – Zendesk, Desk.com, Helpscout, Freshdesk, UserVoice, Intercom, Groove
- CRM – Salesforce, SugarCRM, Pipedrive, Nimble, Zoho, OnePageCRM, Highrise, RelateIQ, Contactually, Infusionsoft, Microsoft Dynamics
- Chat – Olark, Livechat, Userlike, Snapengage
- Ecommerce – Shopify, BigCommerce, Magento
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Zenefits, Handy, Dropbox, and Thumbtack
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Talkdesk is a leading browser-based call center software. It integrates with LiveChat, Shopify, Zendesk, and Salesforce to provide information about the caller.
Company Email
Contact No.
Company's Address
655 W Evelyn, Suite 2, Mountain View, CA 94041
Talkdesk Comparisons
Popular Talkdesk Alternatives
When you choose a solution that you are sure will work best for your company you shouldn’t just limit yourself to what reviewers have to say about it. Quite frequently personal experience with the app may change, depending on your own preferences and work processes. This is why in our reviews we also give our User Satisfaction Rating for every product to give you a reliable overview of how real users of WhyQ and Talkdesk rate their contact with the app. Our algorithm is built around detailed analysis of product appearances on other websites, social media and blogs, so you will receive a full and reliable landscape of what other clients think about each product. In this case WhyQ has a total satisfaction rating at 100% while for Talkdesk 100% of users express they had an enjoyable experience with it.
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