What is better WalkMe or iCRM? The best Customer Experience Management Software is a product that can address your company’s specific needs. You can determine which solution works really with your industry if you assess different products before you decide which one is the best.
For instance, WalkMe and iCRM are scored at 9.0 and 5.5, respectively, for total quality and performance. Likewise, WalkMe and iCRM have a user satisfaction rating of 100% and 99%, respectively, which shows the general response they get from customers. Even better, get in touch with a regular user of the software and solicit their feedback concerning the application in question.
We did our best to prepare reviews of all popular Customer Experience Management Software solutions available out there, but among all the ones we reviewed these three caught our special attention: Zendesk, Alchemer, Smartlook.
WalkMe offers two enterprise pricing plans: an unlimited free plan with access to basic functions, and the advanced custom plan, priced on a per-quote basis. Please contact the vendor directly to get a quote for your company.
Free Plan (for an unlimited time)
3 Walk-Thrus
Up to 5 Steps Per Walk-Thru
300 Assists Per Month
Basic Online Support
Custom Plan
To get a custom quote for your company, please contact WalkMe directly.
Contact iCRM for enterprise pricing information and other product details. You can also submit a request for a demo to see if the software is a perfect fit for your business.
iCRM integrates with the following business systems and applications:
Facebook
Twitter
LinkedIn
Telephony Software
Email
SMS
ERP’s
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
iCRM is a CRM solution developed by iPercepts that is engineered to handle all your unique CRM requirements and adaptable for easy integration into your existing workflows.
Please keep in mind that while both WalkMe and iCRM may provide an excellent array of features every service may be aimed at a different company size. If you are comparing features you may want to focus on a business type they are catering to. Certain elements may scale up effectively for big enterprises but if you run a small or medium business it’s frequently more sensible to avoid paying for complex functionalities that you might never use.
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