Freshservice

NOAWARDS
YET
Pricing:
Starting from $695
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
Vulnerability Management
- Vulnerability assessment
- On-demand/automated vulnerability scanning
- Zero-day vulnerability mitigation
- Zero-day vulnerability detection
Security Configuration Management
- Secure configuration deployment
- System misconfiguration detection
Patch Management
- Automated patch deployment
- Install/uninstall patches
- Missing patch detection
- Antivirus Definition update deployment
- Deployment policies
- Test and approve patches
- Decline patches
High Risk Software Audit
- Uninstall high-risk software
- High-risk software detection
Web Server Hardering
- Detection and resolution of server misconfigurations
General Features
- Distribution server for bandwidth optimization
- Active Directory authentication
- Role-based administration
- Multi-technician support
- Download/Schedule reports
- Wake on LAN
- Remote Shutdown
- Managing roaming users
Add-on Tool
- Failover Server
Pricing Info
Pricing Info
Vulnerability Manager Plus by ManageEngine is offered in three editions, Free, Professional, and Enterprise. Aside from a free trial, the vendor also offers personalized subscription plans on a per-quote basis with two pricing options. One is an annual subscription scheme where business users pay a fixed cost per year, which includes support. The other is a perpetual model, which involves payment for a one-time license fee with annual maintenance cost.
Here are the regular pricing plans with annual subscription prices for 100 workstations and one technician:
Free – $0
- Small Businesses with up to 25 devices
- Vulnerability assessment
- Vulnerability scanning (On-demand/automated)
- Zero-day vulnerability detection
- System misconfiguration detection
- High-risk software detection
- Detection and resolution of server misconfigurations
- Download/Schedule reports
- Wake on LAN (on-demand/schedule)
- Remote Shutdown (on-demand/schedule)
- Managing roaming users
- Active Directory authentication
- Role-based administration
- Multi-technician support
Professional – $695
- All Free Plan features
- For LAN networks
- Zero-day vulnerability mitigation
- Secure configuration deployment
- Antivirus definition update deployment
- Deployment policies
- Test and approve patches
- Decline patches
- Automated patch deployment
- Install/Uninstall patches
- Missing patch detection
- Uninstall high-risk software
- Distribution server for bandwidth optimization
- Failover Server
Enterprise – $1,195
- All Professional features
- For WAN and LAN networks
Integrations
Integrations
Through its patch management module, Vulnerability Manager Plus can manage Manage patches of Windows, Mac, Linux across servers, laptops, desktops, virtual machines, remote and roaming devices from a centralized console.
It can also patch 250-plus third-party applications, including Adobe, Java, Firefox, etc.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Amazon, Ernst & Young, Yamaha Motor Corp.
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A unified threat and vulnerability management platform that provides end-to-end vulnerability protection from a centralized location
Company Email
sales@manageengine.com
Contact No.
Company's Address
Zoho Corporation
4141 Hacienda Drive,
Pleasanton, CA 94588
Vulnerability Manager Plus Comparisons
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Basic Ticketing
- Self Service Portal
- Knowledge Base
- Intelligent Automation Tools
- CMDB
- SLA Management
- Scheduler
- Agent Collision
- Service Catalog
- Contract Management
- Asset Reporting
- Basic Reporting
- Advanced Reporting
- Enterprise Reporting
- Portal Customization
- Widgets
- MSP Plugin
- Unlimited Mailboxes
- Custom Mailbox
- Domain Mapping
- IP Whitelisting
- Time Tracking
- Announcements
- Satisfaction Surveys
- Incident Management
- Problem Management
- Change Management
- Release Management
- Multiple Portal Languages
- Multiple SLA Policies
- Multiple Business Hours
- Customizable Agent Roles
- Priority Matrix
- Round Robin
- 1 Free Custom SSL
- Integrated Game Mechanics
Pricing Info
Freshservice offers four plans for modern enterprises. It has a 21-day free trial where you access all its features. You can start your free trial of Freshservice here.
The pricing plans available for the software are:
Starter – $19/agent/month, billed annually ($29/agent/month)
- 1,000 orchestration transactions per month per account
- Incident management
- Knowledge base
- Self-service portal
- SLA management
- Workflow automator
- Orchestration
- Access controls starter
- Analytics starter
- Multiple portal languages
- Custom SSL
- Marketplace apps
- Mobile apps
Growth – $49/agent/month, billed annually ($59/agent/month)
- 2,000 orchestration transactions per month per account
- Service catalog
- Asset management (100 free assets)
- Purchase order management
- Employee onboarding
- Portal customization
- MSP mode
- Multiple SLAs
- Business rules
- Approval workflows
- Business hours
Pro – $99/agent/month, billed annually ($119/agent/month)
- 5,000 orchestration transactions per month per account
- Problem management
- Change management
- Release management
- Project management
- Software license management
- Contract management
- Alert management
- Analytics pro
- Access controls pro
- Team dashboards
- IP range restrictions
Enterprise – By quote
- 20,000 orchestration transactions per month per account
- Sandbox
- Audit logs
- HIPAA Compliance
- Dedicated customer success manager
- Freddy Virtual Agent on MS Teams with 2,000 suggestions per month per account (Beta)
- Freddy Agent Assist (Beta)
Integrations
Native Integrations
- Salesforce
- Sugar CRM
- Capsule
- FreshBooks
- Atlassian Jira
- Harvest
- Google Apps
- Google Calendar
- Google Analytics
- Google Contacts
- Gmail Gadgets
- Google Hangouts
- Google Drive
- LogMeIn Rescue
- HelpOnClick
- iContact
- Zoho CRM
- Snap Engage
- Nimble
- Shopify
- FetchFlow
- Knowlarity
- MailChimp
- Campaign Monitor
- Highrise
- Olark
- Constant Contact
- WorkFlowMax
- SurveyMonkey
- Dropbox
- Screenr
- PivotalTracker
- Zapier
- Batchbook
- Amazon Web Services
- Bomgar
- Box
Third party Integrations
- Userlike
- Magento
- Woo Themes
- OneSky
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
American National Bank, Battery Giant, Rubik
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Freshservice allows IT admins to effectively track and manage the assets owned by their organizations. The platform offers a powerful ticketing system and knowledge base, as well as features for vendor management and incident management. A built-in self-service portal also lets end users submit tickets and browse knowledge base articles.
Company Email
support@freshservice.com
Contact No.
Company's Address
311 California St.
San Francisco, CA, 94104
USA
Freshservice Comparisons
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You shouldn’t expect only a broad set of functionalities and adjustable pricing packages from a well-known IT Management Software. Almost as significant as key features is a top-notch customer support. You want to guarantee that if you have any questions about Vulnerability Manager Plus or Freshservice, or you run into a problem, or perhaps you’ll want to ask for a specific change or functionality beneficial to your business you can count on a responsive and helpful customer support. Check out whether options such as phone support, tickets or live chat are offered. What is more, it’s a major asset if you are able to profit from individual training or at the very least a knowledge base you can use.
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