Vtiger
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Email Marketing
- Contact Management
- Forecasting
- Opportunity Management
- Workflow Automation
- SLAs
- Case Management
- Lead Management
- Performance Reporting
- Security management
- Subscription Management
- Product Customization
- Flexible Workflows
- Customer Portal
- Insights
- Tasks and Activities
- Collaboration
- Reporting and Insights
- Mobile Apps
- Document and Files
- Project Management
- Inventory Management
Pricing Info
Pricing Info
Vtiger is available in the following plans:
ONE GROWTH: A CRM for small and medium-sized businesses
US$ 12 month/user
- Contact Management
- Contact Engagement
- Internal Collaboration
- Lead Management
- Marketing
- Action Center
- Salesforce Automation
- Sales Enablement
- Help desk
- Inventory Management
- Reports & Analytics
- Automation
- Mobile App
ONE PROFESSIONAL: A complete CRM that gets all your teams on the same page with Customer One View
US$ 30 month/user
- Multiple Pipelines
- Profile & Engagement Scoring
- Lead Scoring
- Social Ticketing
- Round Robin Ticket Assignment
- Least Loaded Ticket Assignment
- Agent Level Business Hours
- Internal Team Collaboration
- Live Web Chat
- Sales Insights
- Support Insights
- Customizable Reports & Dashboards
- Invoicing
- Vendor Management
- Purchase Order Management
- Subscriptions
- Payment Tracking
- Sales Order
- Task dependencies (Finish to Start)
- Automated task end times (User business hours)
- LMS Portal
- Process Designer
ONE ENTERPRISE: Fully loaded enterprise grade CRM that gives you best-in-class features for a fraction of the cost of comparable options
US$ 42 month/user
Everything in One Professional plus:
Best Time to Contact
Multi Currencies
Internal Ticketing system for employees
Internal ticket Insights
Work order management
Automated Time Tracking and Billing
Integrations
Integrations
Vtiger integrates with the following systems and applications:
-
Google Workspace – Gmail, Calendar, Contacts, Google Meet, Google Drive, Google Sheets, Google Maps and Google My Business
-
Microsoft Team
-
WhatsApp
-
Zapier
-
Microsoft Outlook
-
Microsoft Exchange
-
Office 365
-
DocuSign
-
Mailchimp
-
QuickBooks
-
Xero
-
Tally
-
Twilio
-
Asterisk
-
ViciDial
-
PayPal
-
Authorize.net
-
Dropbox
-
Magento
-
Zoom Meetings
-
Facebook
-
Stripe
-
LinkedIn
-
Clearbit
-
Webex
-
Zoho Sign
-
Razorpay
-
MYOB
-
Sage
-
Constant Contact
-
Hunter.io
-
OpenWeather
-
Twitter
-
Ozonetel
-
WooCommerce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
eLobe, Contus, GB Advisor, MowGreen, Breezway, Milky Way Ventures
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Vtiger is a on-stop CRM which helps companies increase sales and improve their marketing ROI, as well as to deliver better customer service.
Company Email
Contact No.
Company's Address
Vtiger Comparisons
Popular Vtiger Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- IVR, Skills-based ACD
- Visual call flow
- Predictive dialing
- Recording, grading, surveys
- Real-time supervision, campaigns, wallboards
- Customizable reporting with delivery automation
- Results export automation
- Data capture APIs
- Softphone for Windows / Mac
- Pre-built CRM integrations
- Dynamic Agent Scripting
- Rich web chat, email & SMS
- Email routing, push and pull
- Mobile engagement
- Omnichannel routing
- Omnichannel desktop
- Omnichannel reporting
- WFM Integration
- Work item routing
- Screen recording
- Advanced Scorecards
- Social Messengers
- Tailored CRM integrations
- Business Intelligence
- Active-Active Disaster Recovery
- Global Overflow
- Global Follow-the-Sun
- Speech Analytics Integration
Pricing Info
Bright Pattern offers four SMB and enterprise pricing plans to meet the needs of different users. Give the details a look, and select your plan:
Voice Select – $70/month (annual billing) or $90/month (monthly billing)
- IVR, Skills-based ACD
- Visual call flow
- Predictive dialing
- Recording, grading, surveys
- Real-time supervision, campaigns, wallboards
- Customizable reporting with delivery automation
- Results export automation
- Data capture APIs
- Softphone for Windows / Mac
- Pre-built CRM integrations
- Dynamic Agent Scripting
Professional – $100/month (annual billing) or $120/month (monthly billing)
- All Voice Select features
- Rich web chat, email & SMS
- Email routing, push and pull
- Mobile engagement
- Omnichannel routing
- Omnichannel desktop
- Omnichannel reporting
- WFM Integration
Premium – $140/month (annual billing) or $160/month (monthly billing)
- All Professional features
- Work item routing
- Screen recording
- Advanced Scorecards
- Social Messengers
Enterprise – By quote
- All Premium features
- Tailored CRM integrations
- Business Intelligence
- Active-Active Disaster Recovery
- Global Overflow
- Global Follow-the-Sun
- Speech Analytics Integration
Integrations
Bright Pattern integrates with the following business systems and applications:
- Salesforce
- ZenDesk
- Microsoft Dynamics
- Oracle RightNow
- WFM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mercedes-Benz, Hitachi, SPi Global, MTT
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Bright Pattern is a multichannel cloud contact center system enabling rich customer experiences across various popular channels.
Company Email
Contact No.
Company's Address
1111 Bayhill Dr., office 275
San Bruno, CA 94066
USA
Bright Pattern Comparisons
Popular Bright Pattern Alternatives
If you test various CRM Software products you shouldn’t only analyze their features list and offered pricing plans. Keep in mind the solution should be meeting your standards and business so the more flexible their offer the better. Find our which platforms are supported by Vtiger and Bright Pattern and be certain you will get mobile support for whatever devices you use in your company. It may also be a good idea to find out which languages and countries are supported, as this might be a critical factor for many businesses.
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