vtenext
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Lead management
- Marketing tools
- Sales activities
- Customer Service Module
- Business process management
- Web forms
- Open-source CRM system
- Software Development Kit
- Modules creation
- Profiling System
- Web services
- Workflow management
- Business Process Management Engine
- Data import
- CRM mobile app
- Open-source integrations
- Over 100 plug-ins supported
Pricing Info
Pricing Info
vtenext offers a paid plan by quote. Contact the vendor for detailed pricing information.
Integrations
Integrations
- Gmail
- Hubspot CRM
- Mailchimp
- Microsoft Outlook
- Microsoft Exchange
- Prestashop
- Salesforce
- Shopify
- SuiteCRM
- Woocommerce
- Magento
- vtiger
- Over 100 open-source plug-ins
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Pellini, Rexroth Bosch Group, lastminute.com
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A hybrid CRM platform that unifies the capabilities of a business process management system with customer relationship management. As such, users can design, automate, and re-engineer the processes that make up their operations.
Company Email
info@vtenext.com
Contact No.
Company's Address
Vtenext SRL
Viale Sarca, 336/F,
20126 Milano MI,
Italy
vtenext Comparisons
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Ultra clean and intuitive user interface
- Designed for simplicity
- Engineered for performance
- Designed to adapt to your company’s requirements
- Manage requests sent via email
- Customize priority
- End-user web interface
- Extend the functionality of the help desk
- Template-based notifications
- Staff and category signature
- Tags and due dates
- Dashboard for starters
- Private notes for collaboration
- Smart rules
- Conversational view
- Single response, multiple actions
- Reply to tickets via email
- Visually informative
- Quality of service
- Utilize data within reports
Pricing Info
Annual subscription fee for Helpdesk Pilot:
Lite Edition – $895
- 5 categories
- Maximum staff: 20
Pro Edition – $1195
- 10 categories
- LDAP integration
- Maximum staff: 30
Enterprise Edition – $1495
- Unlimited categories
- LDAP integration
- SLA management
- Re-branding rights
- Maximum staff: no limit
Each Helpdesk Pilot Edition comes with a minimum of 5 staff licenses. All Editions include support, free upgrades, unlimited reports, smart rules, knowledge base and other standard help desk features.
Integrations
The tool integrates with a lot of platforms, including:
- Google Apps
- MS Exchange Support
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Verizon, Capgemini, Swarco
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Great for Customer Support and IT Help Desk Management.
Company Email
support@helpdeskpilot.com
Contact No.
Company's Address
Helpdesk Pilot Comparisons
Popular Helpdesk Pilot Alternatives
In the event you continue having doubts about which app will work best for your company it may be a good idea to take a look at each service’s social metrics. These metrics are quite often a way to see how popular each service is and how big is its online presence. For example vtenext Twitter account has currently 17 followers. At the same time Helpdesk Pilot Twitter is followed by 116 users.
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