What is better VoiceSage or CloudTalk? It’s a good idea to use our scoring system to help you get a general idea which Communications Software product is will work better for your business. For overall product quality, VoiceSage earned 8.4 points, while CloudTalk earned 8.5 points. At the same time, for user satisfaction, VoiceSage scored 100%, while CloudTalk scored 100%.
Information regarding their characteristics, tools, supported platforms, customer support, plus more are available below to provide you with a more correct review. Remember to choose only the functions that you need to avoid wasting resources for features that you won’t be using.
We realize that not all businesses have the time to test a large number of various products, so we came up with a list of recommendations that you may find useful. Our top choices for the Communications Software category are: Slack, RingCentral, monday.com.
VoiceSage SMB and enterprise pricing depends on the types of solutions or products you want to purchase, your geographical location, and volumes. Contact the vendor for a quote.
VoiceSage offers an API, allowing businesses to integrate the platform with their existing applications.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
PayPal, Vanquis Bank, Studio Retail Ltd.
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
VoiceSage offers mobile messaging solutions that help businesses streamline their communications and engage with their customers in an efficient and cost-effective way.
CloudTalk offers basic and enterprise pricing packages. Contact the vendor for pricing information on their custom plan. A 14-day free trial is also available for you to get started (no credit card details required).
Starter – €25/user/month (billed monthly) or €20/user/month (billed annually)
Unlimited inbound & intracompany calls
Click to call
Automated call distribution
Mobile app
Unlimited call queuing
International numbers (140+ countries)
Call Flow Designer
Essential – €30/user/month (billed monthly) or €25/user/month (billed annually)
Unlimited inbound & intracompany calls
Click to call
Automated call distribution
Mobile app
Unlimited call queuing
International numbers (140+ countries)
Advanced analytics with unlimited history
Real-time client dashboard
One-to-one onboarding session
Integrations to other systems
Open API
Unlimited concurrent calls
Skill-based routing
Smart queueing
SMS/Text Messages
Expert – €50/user/month (billed monthly) or €40/user/month (billed annually)
CloudTalk integrates with the following business systems and applications:
Hubspot
Pipedrive
Salesforce
Zendesk
Freshdesk
LiveAgent
Helpscout
Intercom
Shopify
Bigcommerce
Magento
Microsoft Dynamics
Zoho CRM
Groove
Live Chat
Shoptet
Magento
Shopify
Bigcommerce
12 Integrations are planned for Q3/2019.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
DHL, Yves Rocher, Karcher
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An intuitive cloud-based call center software designed to enable businesses and organizations to deliver clear, responsive, and high-quality customer support to their clients. CloudTalk was designed with the needs of SMEs in mind. It is a highly flexible and customizable platform that can be tailored to your specific requirements.
It may not always be sufficient to just compare VoiceSage and CloudTalk with each other. While reliable tools, cost and customer experience are all crucial and should be included when making a final choice, you should also pay attention to the recognition and awards claimed by every service. Very often a less popular solution may turn out to be an excellent choice that was a winner of many industry awards such as our Supreme Software Award which shows that regardless of limited market presence it’s a worthy contender to the apps that rule the market.
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