What is better Vocalcom Cloud Contact Center or Salesforce Service Cloud? Getting the right Customer Support Software for your organization is not that easy with too much functions, choices, and offers to check. However, using our review directory will make it possible for you to cut down the necessary steps by showing all key products in one place.
For instance, you can contrast Vocalcom Cloud Contact Center and Salesforce Service Cloud for their tools and overall scores, namely, 8.4 and 9.6, respectively. Likewise, you can see which software has higher general user satisfaction rating: N/A% (Vocalcom Cloud Contact Center) and 97% (Salesforce Service Cloud) to learn which one is better for your company. Don’t just buy the software with the most attractive price, but the software that gives the most cost-effective value.
We did our best to prepare reviews of all popular Call Center Software products available on the market, but among them these three caught our special attention: Zendesk, JustCall, Freshdesk Contact Center.
Salesforce Service Cloud supports integrations with the following business systems, applications and services:
Autotask
ConnectWise
JIRA
Salesforce Service Cloud
ServiceNow
Zendesk
Oracle Service Cloud
Freshdesk
Freshservice
Desk.com
Help Scout
Cherwell Software
Wrike
SugarCRM
Microsoft Dynamics CRM
Zoho CRM
Netsuite
Autotask
Close.io
ConnectWie
Infusionsoft
Pipedrive
HubSpot CRM
Oracle Sales Cloud
Base CRM
CustomerGauge
Act! Essentials
Sap Hybrid Cloud for Customers
Sage CRM
Bullhorn
Maximizer CRM
Insightly
Microsoft Dynamics GP
Microsoft Dynamics AX
QuickBooks
Freshbooks
Taxify
Sage Intacct
Sage 200
Tipalti
Plaid
Shopify
Volusion
Ecwid
Bigcommerce
Magento
Etsy
Woocommerce
Weebly
SAPAnywhere
Epages
Oracle Eloqua
Marketo
HubSpot Marketing
Act-On
MailChimp
Mailjet
Allbound
Autopilot
Constant Contact
Kissmetrics
Facebook Lead Ads
Campaign Monitor
iContact
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Stanley Black & Decker, Sprouts, Coca-Cola, Activision, Spotify, Aldo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-hosted customer service platform designed to allow faster, smarter case resolution. By providing a 360-degree view of each customer, this IT asset management solution enables businesses to quickly resolve issues, thereby driving better user experience and higher customer satisfaction.
No Customer Support Software will be able to solve all the requirements of a company. While main features of Vocalcom Cloud Contact Center and Salesforce Service Cloud should matter you should also thoroughly explore the integrations offered by every app. In many cases your team will already be making use of some other SaaS software in your company and it’s definitely better to opt for services that integrate well with each other. That way you will be able to be certain of a reliable exchange of data between your teams and apps, which can significantly reduce time wasted on migrating between one software and the next.
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