What is better Vivocha or Cugic Live Chat? There is a wide range of Customer Support Software products out there right now. The ideal way to find out which service fits your needs best is to compare them side by side. As an example, here you can assess Vivocha and Cugic Live Chat for their overall score (8.4 vs. 8.0, respectively) or their user satisfaction rating (N/A% vs. 91%, respectively).
You can also compare their functions and pricing conditions and other useful information below. When matching products make sure you examine their related functions and mark their disparities to get a clearer picture of both deals. Similarly, keep in mind to check non-core issues including security, backup, intuitiveness, and customer service.
We are aware that not all people have enough time to scrutinize dozens of various services, so we prepared a list of recommendations that you may find useful. Our top selections for the Live Chat Software category are: Zendesk, Vision Helpdesk, Pipedrive.
Cugic Live Chat offers several SMB and enterprise pricing plans to meet the needs of different users. A free startup plan is also provided. Take a look at the details and select the best plan for your business:
Cugic Chat Lite – Free
1 agent account
30-day chat history
Embedded chat window
1 Concurrent Chat
Cugic Chat Professional – $13/seat/month or $10/seat/month (annual billing)
Unlimited Chats
Unlimited agent accounts
Department Wise categorization
Unlimited chat history
Pop-up or embedded chat window
Basic chat customization
Cugic Chat Enterprise – $23/seat/month or $18/seat/month (annual billing)
Unlimited Chats
Unlimited agent accounts
Unlimited chat history
Pop-up or embedded chat window
Basic chat customization
Basic Chat Stats
API Integration
Cugic Chat Enterprise Plus – $46/seat/month or $37/seat/month (annual billing)
Cugic Live Chat integrates with the following business systems and applications:
Facebook
Twitter
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Cugic is a live chat software that offers robust chat capabilities and other functionalities that help you convert your visitors into paying customers.
Every time you research different Customer Support Software software you shouldn’t only look at their features list and available pricing plans. Keep in mind the software should be adjusted to your needs and company so the more flexible their offer the better. Explore which platforms are supported by Vivocha and Cugic Live Chat and make sure you will obtain mobile support for whatever devices you use in your company. It may also be a good idea to find out which languages and countries are supported, because this may be a critical factor for many firms.
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