What is better Vivantio or Kapture CX? A great way to find the right CRM Software product for your firm is to match the solutions against each other. Here you can compare Vivantio and Kapture CX and see their functions compared thoroughly to help you pick which one is the more effective product.
Furthermore, you can examine their overall ratings, such as: overall score (Vivantio: 8.4 vs. Kapture CX: 8.5) and user satisfaction (Vivantio: 93% vs. Kapture CX: 99%). Check their differences and similarities and discover which one outperforms the other. Likewise, imagine what your business will be in years to come; will your company outgrow the app in the next 3-5 years?
We realize that not all people have the time to scrutinize dozens of different services, so we came up with a list of recommendations that you may find useful. Our top choices for the IT Service Software category are: LiveAgent, Freshservice, Zendesk.
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
Azure Directory Sync
Azure DevOps (VSTS)
JIRA
TFS
Okta
SCIM Provisioning
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
Kapture seamlessly integrates with your daily-use applications, offering 1000+ custom-built, industry-specific integrations for enterprises, supported by dedicated customer support and the industry’s fastest deployment.
CRM Integration
Zoho
Freshdesk
Zendesk
Hubspot
Jira
Salesforce
Call Integration
Twilio
Exotel
Genesys
Sr.Knowlarity
Ozonetel-Cloudagent
Airtel
Tata Tele services
Ameyo
Ubona
Whatsapp Integration
Gupshup
Meta
Twilio
360dialog
Haptik
Yellow
Social Media Integrations
Facebook
Instagram
WhatsApp
Linkedin
X
Youtube
Line
Play Store
App Store
eCommerce & Logistics Integrations
Shopify
Unicommerce
Magento
Woocommerce
Lazada
Shopee
Blue Dart
Delhivery
Square
Payments Integrations
Paypal
RuPay
Razorpay
PayTM
PhonePe
PayU
ERP Integrations
Oracle
Dynamics 365
SAP
Plumsoft
Google Cloud Platform
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Smirnoff, Royal Orchid, Jaypee Group, Manipal Hospitals
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An ingenious cloud based Sales CRM Platform which will be is your one-stop solution to connect with customers and to automate all your business processes.
You don’t want just a wide array of useful tools and adjustable pricing from a reliable CRM Software. Almost as important as main features is a top-notch customer support. You want to guarantee that if you have any questions about Vivantio or Kapture CX, or you face some problems, or maybe you’ll want to ask for a certain change or feature beneficial to your company you can rely on a responsive and helpful customer support. Check out whether services such as phone support, tickets or live chat are offered. What is more, it’s a major asset if you are able to profit from personal training or at the very least an FAQ you can use.
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