What is better Vivantio or Avochato? When selecting the right CRM Software for your business it is recommended that you examine the features, pricing, along with other important data about the product and vendor. Here, you can examine the similarities and disparities between Vivantio (overall score at 8.4 and user satisfaction at 93%) and Avochato (overall score at 8.8 and user satisfaction at 97%).
You can also check their unique details, such as functions, plans, rates, conditions, etc. What is more, analyze the terms closely for information on hidden costs, such as, installation, independent customer service, upgrade fees, cloud storage fees, and other similar charges.
Those of you who want to save some time or would like to get a IT Service Software advice from our experts may want to try out these top choices for the current year: Freshservice, LiveAgent, Zendesk.
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
Azure Directory Sync
Azure DevOps (VSTS)
JIRA
TFS
Okta
SCIM Provisioning
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
Avochato integrates with the following business systems and applications:
Slack
Office 365
Desk.com
Salesforce
Zapier
Any software that Zapier integrates with
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An SMS and phone-centric communications platform that provides omnichannel CRM, sales, marketing, and support capabilities. Its comprehensive feature set includes a website chat widget, textable landlines, contact management, scheduled texts, broadcasts, and more. Avochato’s unique specialized offering can round out your marketing and sales efforts.
Both Vivantio and Avochato were reviewed by a team of reliable B2B experts who carried out a detailed analysis of all core aspects of each product. Their total score was prepared with unique SmartScore model that provides a separate partial score to each element including: main features, customer support, mobile support, security, customer satisfaction as well as market presence. We know useful features are not the only factor crucial to a company so we do our best to pay attention to all sides of a product prior to giving it a final rating.
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