What is better Vision Helpdesk or phone.systems? Comparing products to find the best Customer Support Software doesn't have to be complicated. On our review platform, we enable you to match Vision Helpdesk and phone.systems and immediately analyze their unique elements. We allow you to check their functions, supported devices, customer support, pricing rates, terms, and many more.
It's also possible to compare their overall score (9.2 for Vision Helpdesk vs. 7.5 for phone.systems) and overall customer satisfaction level (99% for Vision Helpdesk vs. 100% for phone.systems). Take your time and examine your leading choices and discover which one is best for your company. Likewise, you must consider the software vendor’s background; can they be relied upon and will they still be operating a few years from now?
As of now, the top services in our Help Desk Software category are: Zendesk, Freshdesk, Salesforce Service Cloud.
Vision Helpdesk can integrate with several social media systems, CRM software solutions, project management platforms, billing tools, and chat programs such as:
Facebook
Twitter
Google Hosted Emails
Office365 Hosted Emails
MS Exchange Emails
Active Directory
Paypal
2SMS
Clickatell
Drupal
WHMCS
Clientexec
Live Chat Inc
Live!Zilla
UserLike
Comm100
GoToMeeting
GoToAssist
Twilio
LinkedIN
WordPress
SugarCRM
HostBill
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Thomas Cook, Hutchinson Networks Ltd, Rovia, Transition Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Vision Helpdesk is a customer support help desk platform that allows users to manage calls, live chat, and email in a single, convenient platform. Equipped with a help desk, ITIL/ITSM desk, and satellite desk, it is also available on mobile devices so customers can easily access customer support and help desk services.
Alongside its free edition, phone.systems offers several SMB and enterprise pricing plans for all users to choose from. The plans are available through a monthly or annual subscription, and the pricing varies based on the edition you’re going to purchase and the features you want to include.
In addition, If your organization is a service provider, please contact the company and ask for a custom quote. Meanwhile, here are the details for phone.systems’ SMB and enterprise pricing plans:
An advanced, flexible, and scalable cloud-based telephony solution that permits organizations and companies to apply various strategies for routing calls automtically, create virtual conference rooms, and access other powerful features that help them increase business efficiency, connect workers and customers across global locations, and remove the barriers associated with the traditional phone system.
Almost as essential as useful features and client support responsiveness are pricing options offered by Vision Helpdesk and phone.systems. Although price should not be a deciding aspect it’s surely an important thing to think about. You should look for a flexible pricing package that can be adjusted to your business size and painlessly scaled up if your business develops. You should be certain you don’t choose pricing plans that include extra features that you won’t find useful and always make an effort to get in touch with the vendor directly because enterprises can usually benefit from special pricing. You should also check out a free trial or demo of every solution to spend at least some time working with it. It’s a helpful experience that doesn’t need you to invest any money and gives you a reliable overview of what it feels like to work with Vision Helpdesk and phone.systems.
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