Vision Helpdesk
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- 3rd party single login and integrations
- Automation, workflow, SLA, and escalations
- Blabby – private social hub for your staff members
- Calendar and task Management
- Client management
- E-Mail parsing
- Integration with several scripts
- Manage multiple companies support
- Multi-channel – Facebook, Twitter, phone, chat, tickets
- Multi-language
- Online issue tracking and ticket management
- Reports and analytics
- Solutions, forums, knowledge base, predefined replies, Q and A
- Ticket and client pinning
- Time tracking and ticket billing
- Ticket queues, department and status creations
- Ticket views
- Two-way email parsing
- Vision Helpdesk API
- Vision Helpdesk mobile apps
Pricing Info
Pricing Info
Vision Helpdesk offers both SaaS and On-Premises licenses. Select the pricing options depending on the type of license you need. SaaS Cloud License
- Starter Help Desk – $12/agent/month (billed annually), $15/agent/month (billed monthly)
- Pro Help Desk – $20/agent/month (billed annually), $25/agent/month (billed monthly)
- Satellite Help Desk – $24/agent/month (billed annually), $30/agent/month (billed monthly)
- Pro Service Desk – $32/agent/month (billed annually), $40/agent/month (billed monthly)
- Ent Service Desk – $48/agent/month (billed annually), $60/agent/month (billed monthly)
Download Recurring License
- Starter Help Desk – $8/agent/month (billed annually), $10/agent/month (billed monthly)
- Pro Help Desk – $16/agent/month (billed annually), $20/agent/month (billed monthly)
- Satellite Help Desk – $20/agent/month (billed annually), $25/agent/month (billed monthly)
- Pro Service Desk – $24/agent/month (billed annually), $30/agent/month (billed monthly)
- Ent Service Desk – $32/agent/month (billed annually), $40/agent/month (billed monthly)
One-Time Download License
- Starter Help Desk – $200/agent
- Pro Help Desk – $400/agent
- Satellite Help Desk – $500/agent
- Pro Service Desk – $600/agent
- Ent Service Desk – $800/agent
Live Chat Software Pricing
- SaaS Live Chat – $20/agent/month (billed annually ) $25/agent/month (billed monthly)
- Download Recurring Live Chat – $16/agent/month (billed annually ) $20/agent/month (billed monthly)
- Download One-Time Live Chat – $400/agent
Integrations
Integrations
Vision Helpdesk can integrate with several social media systems, CRM software solutions, project management platforms, billing tools, and chat programs such as:
- Google Hosted Emails
- Office365 Hosted Emails
- MS Exchange Emails
- Active Directory
- Paypal
- 2SMS
- Clickatell
- Drupal
- WHMCS
- Clientexec
- Live Chat Inc
- Live!Zilla
- UserLike
- Comm100
- GoToMeeting
- GoToAssist
- Twilio
- WordPress
- SugarCRM
- HostBill
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Thomas Cook, Hutchinson Networks Ltd, Rovia, Transition Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Vision Helpdesk is a customer support help desk platform that allows users to manage calls, live chat, and email in a single, convenient platform. Equipped with a help desk, ITIL/ITSM desk, and satellite desk, it is also available on mobile devices so customers can easily access customer support and help desk services.
Company Email
sales@visionhelpdesk.com
Contact No.
Company's Address
2nd floor, Gajra Chambers
Kamod Nagar, Mumbai - Agra Rd
Nashik, MH, 422009
India
Vision Helpdesk Comparisons
Popular Vision Helpdesk Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Gmail & Office 365 integration
- Instant Agenda
- Task Management Platform
- Quick Email Actions
- Sales Pipeline Quick Tasks
- Automatic contact import
- Team Notifications
- Mass actions
- Deals management
- 360° Contact and Account View
- Sales Pipeline
- Deal Progress Bar
- Integrations & developer tools
- Reporting & Dashboard
- Customizable record view
- Edit Layouts and Tab View
- Customizable Pipeline Views
- Custom User Management
- Custom list views
- Customizable menu
- Edit fields
- Administration Tools
- All Standard features
- Email Canned Responses
- User Roles and Permissions
- Create unlimited custom fields
- Customizable user roles and permissions
Pricing Info
Breezz offers the following basic and enterprise pricing packages:
Standard – $12/user/month or $10/user/month (Annual Billing)
- Gmail & Office 365 integration
- Instant Agenda
- Task Management Platform
- Quick Email Actions
- Sales Pipeline Quick Tasks
- Automatic contact import
- Team Notifications
- Mass actions
- Deals management
- 360° Contact View
- 360° Account View
- Sales Pipeline
- Deal Progress Bar
- Integrations & developer tools
- Reporting & Dashboard
- Customizable record view
- Edit Layouts and Tab View
- Customizable Pipeline Views
- Custom User Management
- Custom list views
- Customizable menu
- Edit fields
- Administration Tools
Pro – $18/user/month or $22/user/month (Annual Billing)
- All Standard features
- Email Canned Responses
- User Roles and Permissions
- Create unlimited custom fields
- Customizable user roles and permissions
Integrations
Breezz integrates with the following business systems and applications:
- Gmail
- Office 365
- Zapier
- Facebook Leads
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Breezz is a customer relationship management (CRM) system built to provide the sales team with a powerful and comprehensive platform.
Company Email
sales@breezz.io
Contact No.
Company's Address
Breezz
Rothschild Blvd 35
Tel Aviv-Yafo
Israel
Breezz Comparisons
Popular Breezz Alternatives
No CRM Software will manate to solve all the requirements of a specific team. While main features of Vision Helpdesk and Breezz are important you should also carefully analyze the integrations offered by every product. Very often your team will already be using various kinds of SaaS software in your company and it’s much more beneficial to choose solutions that integrate well with each other. If you do that you will be able to ensure an effortless exchange of information between your teams and services, which can significantly reduce time spent on migrating between one product and the other.
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