Vision Helpdesk
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- 3rd party single login and integrations
- Automation, workflow, SLA, and escalations
- Blabby – private social hub for your staff members
- Calendar and task Management
- Client management
- E-Mail parsing
- Integration with several scripts
- Manage multiple companies support
- Multi-channel – Facebook, Twitter, phone, chat, tickets
- Multi-language
- Online issue tracking and ticket management
- Reports and analytics
- Solutions, forums, knowledge base, predefined replies, Q and A
- Ticket and client pinning
- Time tracking and ticket billing
- Ticket queues, department and status creations
- Ticket views
- Two-way email parsing
- Vision Helpdesk API
- Vision Helpdesk mobile apps
Pricing Info
Pricing Info
Vision Helpdesk offers both SaaS and On-Premises licenses. Select the pricing options depending on the type of license you need. SaaS Cloud License
- Starter Help Desk – $12/agent/month (billed annually), $15/agent/month (billed monthly)
- Pro Help Desk – $20/agent/month (billed annually), $25/agent/month (billed monthly)
- Satellite Help Desk – $24/agent/month (billed annually), $30/agent/month (billed monthly)
- Pro Service Desk – $32/agent/month (billed annually), $40/agent/month (billed monthly)
- Ent Service Desk – $48/agent/month (billed annually), $60/agent/month (billed monthly)
Download Recurring License
- Starter Help Desk – $8/agent/month (billed annually), $10/agent/month (billed monthly)
- Pro Help Desk – $16/agent/month (billed annually), $20/agent/month (billed monthly)
- Satellite Help Desk – $20/agent/month (billed annually), $25/agent/month (billed monthly)
- Pro Service Desk – $24/agent/month (billed annually), $30/agent/month (billed monthly)
- Ent Service Desk – $32/agent/month (billed annually), $40/agent/month (billed monthly)
One-Time Download License
- Starter Help Desk – $200/agent
- Pro Help Desk – $400/agent
- Satellite Help Desk – $500/agent
- Pro Service Desk – $600/agent
- Ent Service Desk – $800/agent
Live Chat Software Pricing
- SaaS Live Chat – $20/agent/month (billed annually ) $25/agent/month (billed monthly)
- Download Recurring Live Chat – $16/agent/month (billed annually ) $20/agent/month (billed monthly)
- Download One-Time Live Chat – $400/agent
Integrations
Integrations
Vision Helpdesk can integrate with several social media systems, CRM software solutions, project management platforms, billing tools, and chat programs such as:
- Google Hosted Emails
- Office365 Hosted Emails
- MS Exchange Emails
- Active Directory
- Paypal
- 2SMS
- Clickatell
- Drupal
- WHMCS
- Clientexec
- Live Chat Inc
- Live!Zilla
- UserLike
- Comm100
- GoToMeeting
- GoToAssist
- Twilio
- WordPress
- SugarCRM
- HostBill
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Thomas Cook, Hutchinson Networks Ltd, Rovia, Transition Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Vision Helpdesk is a customer support help desk platform that allows users to manage calls, live chat, and email in a single, convenient platform. Equipped with a help desk, ITIL/ITSM desk, and satellite desk, it is also available on mobile devices so customers can easily access customer support and help desk services.
Company Email
sales@visionhelpdesk.com
Contact No.
Company's Address
2nd floor, Gajra Chambers
Kamod Nagar, Mumbai - Agra Rd
Nashik, MH, 422009
India
Vision Helpdesk Comparisons
Popular Vision Helpdesk Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Announcements
- Feedback Categorization
- Private Feedback Box
- Feedback Invitations
- Feedback-as-task
- Inquiry Tagging
- Inquiry-as-task
- Status Setting & Notifications
- Custom Alerts
Pricing Info
Brandelp is completely free to use until 30 April 2019. After which, the following enterprise pricing model will take effect.
Good – $10/month
- Respond Up to 5 Inquiries
- Up to 5 Users
- Unlimited Feedback
- Simple & Instant Conversations
- Unlimited Messaging
- Unlimited Direct Inquiries
Super – $35/month
- All Good Features
- Up to 5 Team Members
- Respond Up to 50 Inquiries
- Up to 50 Users
- Feedback Management & Responses
- Unlimited Conversations
- Custom Suggestion Box
- Private Boxes
- Real-time Statistics
- Pro Support
Awesome – $99/month
- All Super Features
- Up to 20 Team Members
- Unlimited Inquiry Responses
- 20 Private Boxes
- Unlimited Private Chats
- Custom Domain
- Custom Inquiry Notifications
- Priority Support
Integrations
No information available.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A feedback collection and customer experience management software for product or service reinvention.
Company Email
support@brandelp.com
Company's Address
Brandelp
Trusfi Technologies Private Limited
R41/13, Opal Orchard
Golden Colony, Anna Nagar West Extn.
Chennai, Tamil Nadu 600050
India
Brandelp Comparisons
Popular Brandelp Alternatives
It may not always be enough to just compare Vision Helpdesk and Brandelp with each other. Even though reliable features, pricing and user reviews are all crucial and should be taken into account when making a final choice, you should also check out the recognition and awards merited by every product. Very often a less dominant service may turn out to be an amazing choice that was a winner of many SaaS awards such as our Exceptional Customer Support Award which shows that despite limited market popularity it’s a significant rival to the products that rule the market.
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