Compare VICIdial vs. Zoho Meeting

Purchasing the appropriate Communications Software product is as easy as evaluating the good and poor features and terms offered by VICIdial and Zoho Meeting. Here you can also match their general scores: 8.0 for VICIdial vs. 8.3 for Zoho Meeting. Or you can look at their general user satisfaction rating, 96% for VICIdial vs. 99% for Zoho Meeting. We suggest that you put some effort and study their specific functions and determine which one is the better option for your company. What’s more bear in mind to take into account your company’s or industry’s special circumstances, such as, a multilingual app for a global staff or a mobile version to help you work away from your office. We realize that not all businesses have enough time to scrutinize a large number of different products, so we created a list of recommendations that you may find useful. Our top choices for the Call Center Software category are: CallTrackingMetrics, Freshcaller, Five9.
Comparison

VICIdial

VS

Zoho Meeting

VS

VICIdial screenshot Zoho Meeting screenshot
Pricing Page

Score

Our Score

8.0 ?

Our Score

8.3 ?

Customer Experience

Customer Experience

Customer Experience

96% ?

Customer Experience

99% ?

Pricing

Pricing

free

Free

Pricing Model

Pricing Model

Quote-based Monthly payment
Complete Review

Complete Review

Overview

Overview

VICIdial offers Inbound ACD, Outbound Predictive Dialing, Inbound Email handling, Web-configurable IVRs, Skills-based agent routing, Voicemail boxes, Full call recording, and PBX.
Zoho Meeting is designed for companies with teams in different places or countries so they can collaborate in real time and closely together.
Useful Links
Popular Clients

Popular Clients

CFM Enterprises, Philotek, Franchise WorkForce, IMXbrand, Cloud Mobile Forms
Available Features

Available Features

VICIdial FEATURES

  • Client Contact Management
  • Easy Client Information Action
  • Auto Dialling Campaign
  • Predictive Dialling
  • Single or Multiple Dialling Campaigns
  • Call transfer
  • Custom Web Page
  • Custom Music Per Campaign
  • Blended Sessions
  • Automated/Scheduled Call Recording
  • Access from Anywhere
  • Callback Scheduling

Zoho Meeting FEATURES

  • Desktop Sharing
  • Cross Platform Support
  • Firewall Support and Security
  • Embed Meeting
  • Switch Presenter
  • Desktop Plugin
  • Audio Conferencing
  • VOIP Support
  • Detailed Reports
  • Corporate Branding
Contact No.

Contact No.

+1-888-894-8424 1.888.204.3539
Pricing Page

Pricing Page

Learn more about VICIdial pricing Learn more about Zoho Meeting pricing
Supported Integrations

Supported Integrations

VICIdial integrates with the following business systems and applications:

  • QueueMetrics
  • Zoiper WebPhone
  • Cepstral Text-to-Speech
  • OrecX Oreka
  • Sangoma Lyra
  • RankMiner
  • DNC.com
  • Teamsupport CRM
  • Insightly CRM
  • Pipedrive CRM
  • Vtiger CRM
  • Zoho CRM
  • Salesforce.com
  • Zendesk CRM
  • SugarCRM
  • LessAnnoyingCRM
  • Google Apps
  • Google Calendar
  • Zoho CRM
  • Zoho Chat
  • Zoho Calendar
  • HTML code snippet
Pricing Plans

Pricing Plans

VICIdial’s is an open source software and can be obtained for free. You can download the latest version from their official website.

Zoho Meeting offers a 14-day free trial.  After which, you may choose from the following subscription plans:

Free Plan:

Accommodates 5 Participants

Meeting:

  • RSVP Scheduling
  • Add to Calendar
  • Screen/Application Sharing
  • VoIP
  • Chat
  • Video Conferencing

Webinar:

  • Registrations
  • Screen/Application sharing
  • VoIP
  • Webcam sharing
  • Chat
  • Polling

Apps:

  • Desktop plug-in
  • iOS app
  • Chrome extension

Starter – $12/host/month (billed monthly) or $10/host/month (billed annually) plus tax as applicable

Accommodates 5 Participants

Offers Storage for 10 Recordings

Basic – $18/host/month (billed monthly) or $14/host/month (billed annually) plus tax, as applicable

Accommodates 10 Participants

Offers Storage for 10 Recordings

Standard – $24/host/month (billed monthly) or $19/host/month (billed annually) plus tax, as applicable

Accommodates 25 Participants

Offers Storage for 25 Recordings

Premium – $35/host/month (billed monthly) or $28/host/month (billed annually) plus tax, as applicable

Accommodates 50 Participants

Offers Storage for 25 Recordings

Enterprise – $49/host/month (billed monthly) or $39/host/month (billed annually) plus tax, as applicable

Accommodates 100 Participants

Offers Storage for 25 Recordings

 

All paid plans are inclusive of the following pro features:

Meeting:

  • RSVP scheduling
  • Add to calendar
  • Screen/Application sharing
  • VoIP
  • Chat
  • Video conferencing
  • Embed meeting widget
  • International dial-in numbers
  • Meeting recording
  • Email reminders
  • Calendar integration
  • Change Presenters

Webinar:

  • Registrations
  • Screen/Application sharing
  • VoIP
  • Webcam sharing
  • Q&A
  • Polling
  • Embed registration form
  • International dial-in numbers
  • In-depth analytics
  • Webinar recording and cloud storage
  • Reminder emails to all attendees

Organization Admin Access:

  • Co-branding with logo and name
  • Add users to account
  • Video setting for the Org

Apps:

  • Desktop plug-in
  • iOS app
  • Chrome extension
Devices Supported

Devices Supported

Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows
Linux
Mac
Client Types

Client Types

Small Business | Large Enterprises | Medium Business | Freelancers Small Business | Freelancers
Company's Address

Company's Address

Tampa, Florida
USA
4141 Hacienda Drive
Pleasanton, CA 94588, USA
Support Types

Support Types

Phone Live Support
Ticket Training
Phone
Ticket
Languages

Languages

English, China, Germany, India, Japan, Spain, France, Russia, Italy, Dutch, Portugal, Polish, Swedish English
Vendor Email

Vendor Email

sales@vicidial.com support@zohomeeting.com
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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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In the event you continue having second thoughts about which product will perform best in your case it might be a good idea to check out each service’s social metrics. Such metrics are usually an indicator of how popular each product is and how large is its online presence. For example, in case of Facebook VICIdial has 0 likes on their official profile while Zoho Meeting profile is liked by 34271 users.