|Free | Monthly payment||Quote-based|
Nice Chat is full featured eCommerce oriented online chat solution and the fastest way to increase sales.
VICIdial offers Inbound ACD, Outbound Predictive Dialing, Inbound Email handling, Web-configurable IVRs, Skills-based agent routing, Voicemail boxes, Full call recording, and PBX.
|Estonia|| Tampa, Florida|
|Small Business | Medium Business||Small Business | Large Enterprises | Medium Business | Freelancers|
|Types of Support|
Types of Support
|List of Features|
List of Features
Business – $10/seat per month (billed annually)
Enterprise – $30/seat per month (billed annually)
VICIdial’s is an open source software and can be obtained for free. You can download the latest version from their official website.
|Learn more about Nice Chat pricing||Learn more about VICIdial pricing|
|English||English, Dutch, Polish, Swedish|
Nice Chat integrates with the following business systems and applications:
VICIdial integrates with the following business systems and applications:
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You don’t want exclusively a wide set of functionalities and scalable pricing plans from a popular Communications Software. Almost as important as main features is a top-notch customer support. You want to guarantee that when you have any questions about VICIdial or Nice Chat, or you face some problems, or maybe you’ll want to request a specific update or functionality beneficial to your team you can trust in a responsive and helpful customer support. Check out if options such as phone support, tickets or live chat are offered. Additionally, it’s a significant advantage if you are able to enjoy personal training or at least an FAQ you can use.