Compare Nice Chat vs. VICIdialTo successfully find the most effective and productive Communications Software for your enterprise, you have to compare products available on the market. For instance, here you may match VICIdial’s overall score of 8.0 against Nice Chat’s score of 8.0. You can also review their general user satisfaction: VICIdial (96%) vs. Nice Chat (96%). In addition, you can review their good and bad points feature by feature, including their terms and conditions and pricing. By comparing products you are sure that you select the right software for your requirements. Of course you must understand your particular requirements to realize which service meets those needs. We realize that not all businesses have enough time to scrutinize a large number of different services, so we created a list of recommendations that you may find useful. Our top selections for the Call Center Software category are: RingCentral Contact Center, Freshcaller, Five9.
|Free | Monthly payment||Quote-based|
Nice Chat is full featured eCommerce oriented online chat solution and the fastest way to increase sales.
VICIdial offers Inbound ACD, Outbound Predictive Dialing, Inbound Email handling, Web-configurable IVRs, Skills-based agent routing, Voicemail boxes, Full call recording, and PBX.
|Estonia|| Tampa, Florida|
|Small Business | Medium Business||Small Business | Large Enterprises | Medium Business | Freelancers|
|Types of Support|
Types of Support
|List of Features|
List of Features
Business – $10/seat per month (billed annually)
Enterprise – $30/seat per month (billed annually)
VICIdial’s is an open source software and can be obtained for free. You can download the latest version from their official website.
|Learn more about Nice Chat pricing||Learn more about VICIdial pricing|
|English||English, China, Germany, India, Japan, Spain, France, Russia, Italy, Dutch, Portugal, Polish, Swedish|
Nice Chat integrates with the following business systems and applications:
VICIdial integrates with the following business systems and applications:
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You don’t want exclusively a wide set of functionalities and scalable pricing plans from a popular Communications Software. Almost as important as main features is a top-notch customer support. You want to guarantee that when you have any questions about VICIdial or Nice Chat, or you face some problems, or maybe you’ll want to request a specific update or functionality beneficial to your team you can trust in a responsive and helpful customer support. Check out if options such as phone support, tickets or live chat are offered. Additionally, it’s a significant advantage if you are able to enjoy personal training or at least an FAQ you can use.