Compare VICIdial vs. Nextiva Office Service

Getting the most effective Communications Software for your organization is crucial to improving your company’s effectiveness. In our platform, you can easily evaluate a wide range of solutions to see which one is the ideal software for your needs. Here you can match VICIdial vs. Nextiva Office Service and check their overall scores (8.0 vs. 8.4, respectively) and user satisfaction rating (96% vs. 99%, respectively). You can also analyze the specifics of rates, terms and conditions, plans, capabilities, tools, and more, and decide which software offers more advantages for your business. In general, go for the business software that allows you to change the features and price terms to address your sales growth or lack of it. Currently, the best products in our Call Center Software category are: CallTrackingMetrics, Five9, Freshcaller.
Compare

VICIdial

VS

Nextiva Office Service

VS

VICIdial screenshot Nextiva Office Service screenshot
Pricing Page

Score

Our Score

8.0 ?

Our Score

8.4 ?

Client Experience

Client Experience

Client Experience

96% ?

Client Experience

99% ?

Cost

Cost

free

$19.95

Pricing Model

Pricing Model

Quote-based Monthly payment
Complete Review

Complete Review

General Info

General Info

VICIdial offers Inbound ACD, Outbound Predictive Dialing, Inbound Email handling, Web-configurable IVRs, Skills-based agent routing, Voicemail boxes, Full call recording, and PBX.
A virtual IP/PBX developed to provide businesses with standard IP PBX features for a low startup cost.
Quick Links
Pricing Plans

Pricing Plans

VICIdial’s is an open source software and can be obtained for free. You can download the latest version from their official website.

Nextiva Office offers three priced packages for businesses who are looking to get a cloud-based phone system for their offices. Each plan comes with great features and functionalities that will suit their requirements and budget.

Office Pro – $19.95/mo

  • Cloud PBX
  • Free Number
  • Advanced Call Management
  • Unlimited Calling
  • Free Local Number
  • Free Toll Free Number
  • Voicemail to Email
  • Unlimited Virtual Faxing
  • Shared Call Appearance
  • HD Music on Hold

Office Pro Plus – $22.95/mo

  • All Office Pro features plus:
  • Conference Bridge
  • Nextiva Mobile App

Office Enterprise – $29.95/mo

All Office Pro Plus features plus:

  • Team Presence
  • Silent Call Barging
  • Attendant Console
Vendor Email

Vendor Email

sales@vicidial.com support@nextiva.com
Vendor's Address

Vendor's Address

Tampa, Florida
USA
8800 E Chaparral Rd
Ste 300
Scottsdale, AZ 85250
Client Types

Client Types

Small Business | Large Enterprises | Medium Business | Freelancers Small Business | Large Enterprises | Medium Business
Integrations

Integrations

VICIdial integrates with the following business systems and applications:

  • QueueMetrics
  • Zoiper WebPhone
  • Cepstral Text-to-Speech
  • OrecX Oreka
  • Sangoma Lyra
  • RankMiner
  • DNC.com
  • Teamsupport CRM
  • Insightly CRM
  • Pipedrive CRM
  • Vtiger CRM
  • Zoho CRM
  • Salesforce.com
  • Zendesk CRM
  • SugarCRM
  • LessAnnoyingCRM

Nextiva offers business integration with a number of CRM platforms as well as Outlook.

Prominent Clients

Prominent Clients

Nissan, IBM, Delta, Target, Acura, Burger King
OS Supported

OS Supported

Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Android
iPhone/iPad
Available Support

Available Support

Phone Live Support
Ticket Training
Phone Live Support
Ticket
Pricing Page

Pricing Page

Learn more about VICIdial pricing Learn more about Nextiva Office Service pricing
Available Languages

Available Languages

English, China, Germany, India, Japan, Spain, France, Russia, Italy, Dutch, Portugal, Polish, Swedish English
Contact No.

Contact No.

+1-888-894-8424 (800) 799-0600
Available Features

Available Features

VICIdial FEATURES

  • Client Contact Management
  • Easy Client Information Action
  • Auto Dialling Campaign
  • Predictive Dialling
  • Single or Multiple Dialling Campaigns
  • Call transfer
  • Custom Web Page
  • Custom Music Per Campaign
  • Blended Sessions
  • Automated/Scheduled Call Recording
  • Access from Anywhere
  • Callback Scheduling

Nextiva Office Service FEATURES

  • Unlimited Calling
  • Unlimited Faxing
  • Mobile Communications
  • Number Portability
  • Auto Attendant
  • Nextiva Anywhere
  • HD Voice Quality
  • Unified Communications
  • Receptionist
  • Instant Conference Calls
  • Meet-Me Conferencing
  • IM and Presence
  • Call Queuing
  • Plug-ins
  • Voicemail to Email
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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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If you test different Communications Software software you shouldn’t simply explore their list of features and provided pricing packages. Keep in mind the app should be adjusted to your needs and team so the more flexible their offer the better. Explore what systems are supported by VICIdial and Nextiva Office Service and be certain you will get mobile support for whatever devices you work on in your company. You should also learn which languages and countries are supported, as this could be a deal breaker for many companies.