Compare VICIdial vs. Nextiva Office ServiceVarious businesses want different types of Communications Software. To find out which one meets your requirements, think of evaluating various solutions feature by feature along with their terms and costs. Furthermore, you may get a quick idea of their general efficiency and customer feedback by checking our smart scoring system. The results are: VICIdial (8.0) vs. Nextiva Office Service (8.4) for all round quality and usefulness; VICIdial (96%) vs. Nextiva Office Service (99%) for user satisfaction rating. Analyze their strong and low points and find out which software is a more sensible choice for your company. An effective, simple tactic is to list the advantages and disadvantages of both services next to each other and find out which app is better. Our team put a lot of effort to review all popular Call Center Software products available out there, but among all the ones we reviewed these three deserved our special attention: CallTrackingMetrics, Freshdesk, Vocalcom Cloud Contact Center.
VICIdial offers Inbound ACD, Outbound Predictive Dialing, Inbound Email handling, Web-configurable IVRs, Skills-based agent routing, Voicemail boxes, Full call recording, and PBX.
A virtual IP/PBX developed to provide businesses with standard IP PBX features for a low startup cost.
|Learn more about VICIdial pricing||Learn more about Nextiva Office Service pricing|
| Tampa, Florida|
| 8800 E Chaparral Rd|
Scottsdale, AZ 85250
|Types of Support|
Types of Support
|USA, UK, Canada, International, China, Germany, India, Japan, Spain, France, Russia, Italy, Dutch, Portugal, Polish, Swedish||USA, Canada|
VICIdial integrates with the following business systems and applications:
Nextiva offers business integration with a number of CRM platforms as well as Outlook.
|Small Business | Large Enterprises | Medium Business | Freelancers||Small Business | Large Enterprises | Medium Business|
|List of Features|
List of Features
VICIdial’s is an open source software and can be obtained for free. You can download the latest version from their official website.
Nextiva Office offers three priced packages for businesses who are looking to get a cloud-based phone system for their offices. Each plan comes with great features and functionalities that will suit their requirements and budget.
Office Pro – $19.95/mo
Office Pro Plus – $22.95/mo
Office Enterprise – $29.95/mo
All Office Pro Plus features plus:
|Nissan, IBM, Delta, Target, Acura, Burger King|
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You should note that even though both VICIdial and Nextiva Office Service may provide an excellent set of features every service might be created for a different company size. If you are studying different apps you should give some attention to a company size they are aimed at. Specific functionalities might scale up well for huge enterprises but if you own a small or medium company it’s often more sensible to stay away from paying for advanced features that you might never actually use.