Compare VICIdial vs. 8x8 VoIP Phone ServiceGetting the most effective Communications Software product is all about assessing various solutions and determining the top program for your specific needs. Our unique process gives you a quick look at the general rating of VICIdial and 8x8 VoIP Phone Service. For total quality and performance, VICIdial scored 8.0, while 8x8 VoIP Phone Service scored 9.3. On the other hand, for user satisfaction, VICIdial earned 96%, while 8x8 VoIP Phone Service earned 91%. Below you can also verify their functions, terms, plans, etc. to see which program will be more appropriate for your needs. One key feature to assess is whether the app lets you to toggle on/off restrictions on different types of users to protect any sensitive business data. People who are pressed for time or need a Call Center Software recommendation from our experts might want to try out these top choices for the current year: CallTrackingMetrics, Five9, Freshcaller.
|Quote-based||Monthly payment | Quote-based|
VICIdial offers Inbound ACD, Outbound Predictive Dialing, Inbound Email handling, Web-configurable IVRs, Skills-based agent routing, Voicemail boxes, Full call recording, and PBX.
8x8 VoIP Phone Service is a system that provides advanced capabilities such as web conferencing, internet faxing, and smartphone integration.
|McDonalds, Allstate, Shutterstock, iCruise.com|
VICIdial integrates with the following business systems and applications:
8×8 hosted VoIP phone service supports the following integrations:
|Learn more about VICIdial pricing||Learn more about 8x8 VoIP Phone Service pricing|
|English, China, Germany, India, Japan, Spain, France, Russia, Italy, Dutch, Portugal, Polish, Swedish||English|
VICIdial’s is an open source software and can be obtained for free. You can download the latest version from their official website.
8×8 hosted VoIP phone service is a quote-priced system, meaning that each client receives an individual enterprise pricing package tailored to his needs. Contact the company for more details and ask for your quote.
| Tampa, Florida|
| 8x8 Inc., 2125 O’Nel Dr., |
San Jose, CA 95131
|Small Business | Large Enterprises | Medium Business | Freelancers||Small Business | Large Enterprises | Medium Business | Freelancers|
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No Communications Software will be perfect enough to cover all the needs of a company. Though core features of VICIdial and 8x8 VoIP Phone Service are obviously a priority you should also thoroughly study the integrations provided by each software. Quote frequently your team will already be using various kinds of B2B software in your company and it’s always more beneficial to choose apps that integrate well with one another. With that approach you can ensure a reliable exchange of information between your teams and services, which can significantly reduce time wasted on migrating between one software and the next.