Compare VICIdial vs. 8x8 VoIP Phone ServiceWhen scouting for the best Communications Software for your enterprise our recommendation is that you review the functions, pricing, as well as other critical information regarding the product and vendor. Here, you can examine the similarities and disparities between VICIdial (overall score at 8.0 and user satisfaction at 96%) and 8x8 VoIP Phone Service (overall score at 9.3 and user satisfaction at 93%). You may also look at their particulars elements, such as tools, plans, costs, conditions, etc. What is more, read the terms carefully for information on extra charges, like, setup cost, separate helpdesk support, upgrade fees, disk space fees, and more. We did our best to review all popular Call Center Software services available out there, but among all the ones we reviewed these three deserved our special attention: Five9, CallTrackingMetrics, Freshdesk.
|Quote-based||Monthly payment | Quote-based|
VICIdial offers Inbound ACD, Outbound Predictive Dialing, Inbound Email handling, Web-configurable IVRs, Skills-based agent routing, Voicemail boxes, Full call recording, and PBX.
8x8 VoIP Phone Service is a system that provides advanced capabilities such as web conferencing, internet faxing, and smartphone integration.
| Tampa, Florida|
| 8x8 Inc., 2125 O’Nel Dr., |
San Jose, CA 95131
|McDonalds, Allstate, Shutterstock, iCruise.com|
VICIdial integrates with the following business systems and applications:
8×8 hosted VoIP phone service supports the following integrations:
|Learn more about VICIdial pricing||Learn more about 8x8 VoIP Phone Service pricing|
|Small Business | Large Enterprises | Medium Business | Freelancers||Small Business | Large Enterprises | Medium Business | Freelancers|
|USA, UK, Canada, International, China, Germany, India, Japan, Spain, France, Russia, Italy, Dutch, Portugal, Polish, Swedish||USA, UK, Canada, International|
VICIdial’s is an open source software and can be obtained for free. You can download the latest version from their official website.
8×8 hosted VoIP phone service is a quote-priced system, meaning that each client receives an individual enterprise pricing package tailored to his needs. Contact the company for more details and ask for your quote.
Page last modified
The apps analyzed on this page are only a sliver of our complete Communications Software category and you should remember that there may be more desirable alternatives out there. If you want to make sure you make the best possible choice for your company we definitely urge you to compare more services first. It may also be a good idea to consult our top 10 Communications Software ranking to see which solutions are in the current year the best ones and leaders in the market.