What is better Versature or Freshdesk Contact Center? Specific businesses want different types of Business Phone Systems. To learn which solution meets your requirements, consider reviewing various alternatives feature by feature an taking into consideration their terms and pricing. Likewise, you will get a quick idea of their overall efficiency and customer feedback by having a look at our smart scoring system.
The results are: Versature (7.8) vs. Freshdesk Contact Center (9.2) for overall quality and functionality; Versature (90%) vs. Freshdesk Contact Center (100%) for user satisfaction rating. Check out their high and low points and see which software is a better option for your company. A simple, practical way is to list the pros and cons of both solutions side by side and see which solution is better.
In case you you need to quickly locate the optimal Business Phone Systems according to our experts we advise you take a look at the following services: Comcast Business VoiceEdge®, RingCentral, Axon Virtual PBX.
Versature integrates with the following applications:
Salesforce
Klipfolio
Slack
Chrome
Google Sheets
Social Caller ID
blueButler
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Group Source, CareWorx, Resuscitation Canada
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-based business phone software that provides unique solutions for businesses in the technology, events management, sales enablement, financial service, healthcare, insurance, and legal services industries.
Freshdesk Contact Center’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.
Freshcaller is a young, yet very promising call center and multi-level IVR solution that allows users to restructure and modernize their cloud-hosted support systems. It is primarily designed for SME use. The user interface is very intuitive and it is fitted with comprehensive features like interaction history and call recording.
When you compare different Business Phone Systems apps you shouldn’t only study their features list and provided pricing packages. Consider that the solution must be adjusted to your requirements and team so the more flexible their offer the better. Explore which platforms are supported by Versature and Freshdesk Contact Center and be certain you will get mobile support for whatever devices you use in your company. You should also find out which languages and geographies are supported, as this could be a deal breaker for many firms.
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