Velaro
vsVoIPstudio
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Visitor monitoring
- Workflows & routing
- Performance management
- Reporting & analytics
- Security
- Setup
- Proactive chat
- Sales & conversion tracking
- Integrations
Pricing Info
Pricing Info
Velaro offers 3 pricing packages:
Small Business Plan – $64.95/user
- Unlimited Visitors + Geotargeting
- 5 Groups
- 3 Proactive Chat Rules
- Manual Routing
- Full Branding & Surveys
- Agent Surveys
- Sales Conversion Tracking
- Customer Satisfaction Tracking
- Report Scheduling and Export
- Agent Availability Scheduling
- Standard Reporting
- Premium Integrations
Professional Plan – $149.95/user
Everything in Small Business Plan, plus:
- 1 Free Offline License
- Unlimited Groups
- Unlimited Proactive Chat Rules
- Workflow & Queue Based Routing
- Transcript Forwarding (web/FTP)
- Sensitive Data-Masking
- Advanced Reporting
- Shared Canned Messages
- A/B Canned Message Testing
- A/B Testing Pre-Chat Surveys
- Full Customization
- Phone Support
Enterprise Plan – Custom pricing
Customized for your needs
- Enterprise Reporting
- Enterprise Workflow & Queue Based Routing
- Multi-CRM Integration
- Enterprise Data Retention Management
- Administrative Audit Logging and Reporting
- Customized Training
- Success Manager Access and Reviews
- Enterprise Security
- Service Level Agreement
- Redlined EULA
- 24/7 Emergency Support
- GDPR Compliance
Integrations
Integrations
- Magento
- Customer relationship management (CRM)
- Microsoft Dynamics
- Salesforce
- NetSuite
- Data storage
- Content management systems (CMS)
- Social media (Facebook, Twitter, LinkedIn, Google+)
- Knowledgebase software
- Desk by Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
LG Electronics, Experian, Epicor
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Velaro is a web-based live chat solution that lets you improve your communication with your customers and visitors in a matter of seconds. The software gives you an accurate picture of how visitors interact with your website, so support agents can have additional context for conversations with customers. Features such as tiered chat routing also ensure that agents' skills are maximized.
Company Email
Contact No.
Company's Address
8 Market Place, Suite 300,
Baltimore, MD 21202
Velaro Comparisons
Popular Velaro Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Call Center
- Virtual Switchboard
- Call Recording
- Virtual Numbers
- Collaboration
- Conference Call
- Connection with 75 Countries
- Advanced Call Controls
Pricing Info
VoIPstudio offers three SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business:
Pay As You Go – $6/user/month
- 40+ call and collaboration features
- All CRM and webhook integrations
- Unlimited inbound calls (excluding toll-free numbers)
- Free number porting to VoIPstudio
- 24/7 support from a multi-lingual team
- 12-month data retention
2K Bundle – $20/user/month
Everything from Pay as You Go, plus:
- One inbound number per user
- 2,000 call minutes per user per month
Enterprise – By quote
Everything from 2K Bundle, plus:
- Volume discounts
- Dedicated onboarding plan
- Priority phone and email support
CX Add-on – $14/user/month
Advanced tools designed for customer experience and call centre teams:
- Complex IVR (multi-instance and chained)
- 5-year data retention
- AI-powered call transcriptions, summaries, and actions
- AI-powered call analysis (CX Score)
- Automatic dialer
All plans and the CX Add-On include a free 30-day trial.
Integrations
VoIPstudio fully integrates with various CRMs and provides customers free access to their REST API. Ref phones integration is also allowed, including adding Yealink.
- Zoho CRM
- Zapier
- Taxi Caller
- Microsoft Dynamics 365
- Salesforce
- Oracle Sales Cloud
- Office 365
- G Suite
- HubSpot
- simPRO
- Sage ACT
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
MeteoGroup, simPRO, Homes & Rooms
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
VoIPstudio.com is a cutting-edge communication platform designed to meet certain corporate needs.
Company Email
Contact No.
Company's Address
VoIPstudio.com,
3rd floor, 7 Devonhurst Place, Heathfield Terrace, London, London W4 4JD,
Great Britain
VoIPstudio Comparisons
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If you compare different Customer Support Software services you shouldn’t simply explore their list of features and available pricing packages. Consider that the service must be adjusted to your standards and business so the more flexible their offer the better. Learn which platforms are supported by Velaro and VoIPstudio and be certain you will obtain mobile support for whatever devices you work on in your company. You should also find out which languages and countries are supported, as this might be a key element for many companies.
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