Velaro
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Visitor monitoring
- Workflows & routing
- Performance management
- Reporting & analytics
- Security
- Setup
- Proactive chat
- Sales & conversion tracking
- Integrations
Pricing Info
Pricing Info
Velaro offers 3 pricing packages:
Small Business Plan – $64.95/user
- Unlimited Visitors + Geotargeting
- 5 Groups
- 3 Proactive Chat Rules
- Manual Routing
- Full Branding & Surveys
- Agent Surveys
- Sales Conversion Tracking
- Customer Satisfaction Tracking
- Report Scheduling and Export
- Agent Availability Scheduling
- Standard Reporting
- Premium Integrations
Professional Plan – $149.95/user
Everything in Small Business Plan, plus:
- 1 Free Offline License
- Unlimited Groups
- Unlimited Proactive Chat Rules
- Workflow & Queue Based Routing
- Transcript Forwarding (web/FTP)
- Sensitive Data-Masking
- Advanced Reporting
- Shared Canned Messages
- A/B Canned Message Testing
- A/B Testing Pre-Chat Surveys
- Full Customization
- Phone Support
Enterprise Plan – Custom pricing
Customized for your needs
- Enterprise Reporting
- Enterprise Workflow & Queue Based Routing
- Multi-CRM Integration
- Enterprise Data Retention Management
- Administrative Audit Logging and Reporting
- Customized Training
- Success Manager Access and Reviews
- Enterprise Security
- Service Level Agreement
- Redlined EULA
- 24/7 Emergency Support
- GDPR Compliance
Integrations
Integrations
- Magento
- Customer relationship management (CRM)
- Microsoft Dynamics
- Salesforce
- NetSuite
- Data storage
- Content management systems (CMS)
- Social media (Facebook, Twitter, LinkedIn, Google+)
- Knowledgebase software
- Desk by Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
LG Electronics, Experian, Epicor
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Velaro is a web-based live chat solution that lets you improve your communication with your customers and visitors in a matter of seconds. The software gives you an accurate picture of how visitors interact with your website, so support agents can have additional context for conversations with customers. Features such as tiered chat routing also ensure that agents' skills are maximized.
Company Email
Contact No.
Company's Address
8 Market Place, Suite 300,
Baltimore, MD 21202
Velaro Comparisons
Popular Velaro Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Real-time collaboration
- Shared inboxes
- Shared Gmail labels
- Email delegation
- Internal email notes
- Sales automation
- Helpdesk and customer support from Gmail
- Drip campaigns (mail merge) from Gmail
- Shareable email sequences
- Shareable email templates
- Smart follow-ups
- Recurring emails
- Project and client management
- Shareable Kanban boards
- Advanced email tracking suite
- Tracker detection
Pricing Info
Gmelius offers scalable SMB and enterprise pricing.
Here’s an overview of their plans:
Free – $0
- Shared inbox*
- Boards*
- Assign & @mention
- Collision detection
- 10 email notes
- Email tracking
- Mobile apps
- Gmail extension
- Slack app
* Limited to 100 shared conversations / cards per team and per month
Plus – $12/user/month or $9/user/month (billed yearly at $108 for 12 months)
- Everything in Free plan, and:
- Up to 10 users
- Unlimited shared emails
- Unlimited cards per board
- Unlimited email templates
- No “Sent with Gmelius”
- Per-recipient tracking
- Consolidated billing
- Email & chat support
Growth – $24/user/month or $19/user/month (billed yearly at $228 for 12 months)
- Everything in Plus, and:
- Up to 50 users
- Workflow & SLA rules
- Team reports
- Historical sync 1k
- Sequences
- Drip campaigns
- Mail merge
- Click tracking
Enterprise – $69/user/month or $49/user/month (billed yearly at $588 for 12 months)
- Everything in Growth, and:
- Unlimited users
- Roles & permissions
- Groups & teams
- Data recovery
- Dedicated CSM
Integrations
Gmelius Integrates with the following applications:
- Gmail
- G Suite
- Slack
- Dropbox
- Google Drive
- Google Calendar
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Uber, Spotify, The Harvard Crimson
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Gmelius transforms Gmail into your company's workspace. It even makes the intuitive Gmail interface easier to comprehend and highly navigable. Companies use Gmelius to streamline key communications processes and automate their workflows. Features range from email delegation to shareable Kanban boards. It also sports an advanced email tracking suite.
Company Email
Company's Address
Gmelius,
3 chemin du Pré-Fleuri
1228 Plan-les-Ouates, Geneva
Switzerland
Gmelius Comparisons
Popular Gmelius Alternatives
When you select a software that you believe will be an actual asset for your team you shouldn’t only focus on what professionals have to say about it. In many cases individual experience with the product may change, depending on your own preferences and needs. This is why in our reviews we also give our User Satisfaction Rating for every app to give you a quick overview of how actual users of Velaro and Gmelius evaluate their experience with the service. Our algorithm is built around detailed analysis of product appearances on other websites, social networks and blogs, so you will obtain a comprehensive and credible landscape of what other clients think about every software. In this example Velaro has a total satisfaction rating at 91% while for Gmelius N/A% of people express they had an enjoyable experience with it.
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