What is better VCC Live or Service Creatio? Purchasing the appropriate Help Desk Software product is as straightforward as evaluating the solid and poor functions and terms offered by VCC Live and Service Creatio. Here it's also possible to match their overall scores: 8.4 for VCC Live vs. 8.6 for Service Creatio. Or you can verify their general user satisfaction rating, 98% for VCC Live vs. 100% for Service Creatio.
We suggest that you take some time to study their differences and decide which one is the better choice for your company. Likewise, remember to factor in your company’s or industry’s unique case, for instance, a multilingual solution for a global company or a mobile version to help you work on the go.
We are aware that not all businesses have enough time to scrutinize a large number of various products, so we prepared a list of suggestions that you may find useful. Our top choices for the Call Center Software category are: JustCall, Zendesk, Freshdesk Contact Center.
VCC Live offers four enterprise pricing options. The pricing is based on the number of agents allowed to access the system simultaneously. The inclusions of the packages are outlined below to help you make a decision. All plans have a 10GB storage.
VCC Live supports integration with a broad array of third-party solutions and services such as the following:
Salesforce
Facebook Messenger
Zapier
WorldPay
Other types of application VCC Live can connect with are:
Instant Messengers
CRM
IVR
Databases
If you want to learn more about VCC Live’s integration capabilities, you can reach out to the support team.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
DHL, HBO, Sykes
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-based comprehensive call center software that aims to help boost agent productivity. It comes with simple yet intuitive outbound and inbound tools as well as robust features for telecommunication services, agent activity monitoring, real-time statistics, project management, and database management.
Creatio provides you with a 14-day free trial for you to test all the features available. Creatio offers a number of various editions and composable pricing, which allows users to select the edition that best fits their business model:
Growth + Service starts from $40/user/month. Provide automation to SMB clients.
Enterprise + Service starts from $70/user/month. Enable full-scale automation for corporate and enterprise needs.
Unlimited + Service starts from $100/user/month. Deliver limitless automation for advanced enterprise scenarios.
All Creatio licenses include basic support plan, product maintenance and free updates. More information: https://www.creatio.com/products/pricing.
You also can get a free demo with CRM experts and choose an option.
No Help Desk Software will be able to solve all the requirements of a company. While key features of VCC Live and Service Creatio should matter you should also thoroughly study the integrations provided by every solution. Very often you will already be using other types of B2B software in your company and it’s much more beneficial to opt for products that integrate well with each other. That way you will be able to ensure a reliable exchange of data between your teams and apps, which can significantly reduce time devoted to migrating between one app and the other.
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