ManageEngine SupportCenter Plus

NOAWARDS
YET
Pricing:
Starting from $30
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Lead management
- Queue-based lead routing
- Activity dashboard (real-time)
- Logical branch scripting
- Customized web reporting
- Mass emails (separate purchase)
- Customized email templates
- Multi-level, team based selling
- Web lead integration
- Appointment setting
- Call results and monitoring
- Lead capturing, distribution, nurturing and scoring
Pricing Info
Pricing Info
VanillaSoft Sales CRM offers several enterprise pricing options to meet the needs of different users. Here are the details:
- Base Sales CRM Platform: $80/user/month (first user costs $100)
- Dialing: $30/user/month
- Recording: $30/user/month
*35% discount on these products if paid annually
- VoIP: $30/user/month + USF taxes
- SmartCaller ID: $2/area code/month (minimum 6 area codes, with 20+ codes)
Integrations
Integrations
At the moment, VanillaSoft Sales CRM offers a streamlined integration with Salesforce Sales Cloud.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Colt Powertrain, Millikin University, Cogent Analytics
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Sales CRM with powerful features that allow businesses to enhance productivity, sales accountability and contact rates.
Company Email
sales@vanillasoft.com
Contact No.
Company's Address
5600 Tennyson Parkway, Suite #250
Plano, TX 75024
USA
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NOAWARDS
YET
Pricing:
Starting from $945
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Computer Telephony Integration
- Contracts and SLA management
- Customer experience management
- Email response management
- Multi-language support
- Reports and dashboards
- Ticket management
- Twitter integration
Pricing Info
ManageEngine SupportCenter Plus offers the following SMB and enterprise pricing packages for users to choose from. Give the details a look, and select the best plan for your business.
Standard
- Free up to 5 technicians
- $2,295 for 10 Support Representatives annually
Professional
- $945 for 2 Support Representatives with 3 Business Units annually
Enterprise
- $1,195 for 2 Support Representatives with 10 Business Units annually
Integrations
- Jira integration
- ServiceDesk Plus integration
- Telephony integration
- Zoho CRM integration
- Twitter integration
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Sodexho, Hanson, Chicago Tribune, Sierra Technologies
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A web-based CRM and customer support app to effectively manage their account and contact information, customer tickets and service contracts.
Company Email
sales@manageengine.com
Contact No.
Company's Address
Zoho Corporation, 4141 Hacienda Drive, Pleasanton, CA 94588, USA
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All the data, facts and experiences that we provided in this table were taken from official vendor pages, advertising content available online, actual experience from real customers as well as our own everyday use of each service by an expert. We do our best to extensively examine each product, therefore we not only study it on our own, but we also correlate our findings with opinions of other users from the SaaS community.
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