Sogolytics
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Knowledgebase
- Mailbox
- Reports
- Workflow
- Customization
- Form Builder
- Disqus
Pricing Info
Pricing Info
UVdesk Helpdesk offers three enterprise pricing plans for users to choose from, including a free package for teams up to 4 agents. Give the details a look, and select the best option for your company:
Basic – Free
- 4 Agents
- 1 Mailbox
- Knowledgebase
- 1 Knowledgebase Folder
- 5 Knowledgebase Category
- 15 Knowledgebase Article
- Email Piping
- Theme & Customization
- Workflow (Predefined)
- Email Templates (Predefined)
- Tags
- Groups & teams
- Agent Privileges
Pro – $11/agent/month
- 5 Mailboxes
- 10 Knowledgebase Folders
- 50 Knowledgebase Categories
- 200 Knowledgebase Articles
- Email Piping
- Theme & Customization (Pro)
- Workflow (Custom)
- Email Templates (Custom)
- Tags
- Groups & teams
- Agent Privileges
- Reports
- Tasks
- Custom Fields
- Saved Filters
- Saved Replies
- Email Settings
- Export Data
- Apps
Enterprise – $18/agent/month
- All Pro Features
- Full Portal Customization
- Feature Request
- Unlimited Mailboxes
- Unlimited Knowledgebase Folders
- Unlimited Knowledgebase Categories
- Unlimited Knowledgebase Articles
Integrations
Integrations
UVdesk Helpdesk integrates with the following business systems and applications:
- Zendesk
- osTicket
- Helpscout
- Freshdesk
- Amazon
- eBay
- Etsy
- Magento
- Bigcommerce
- Shopify
- Disqus
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jamgora, Colorway Design Group, FIXXI.NET
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A cloud-based eCommerce helpdesk system to manage multichannel customer support. The Merchant can manage multi-channel customer support under single ticket system.
Company Email
support@uvdesk.com
Contact No.
Company's Address
A 67 Sector 63
Noida Uttra Pradesh, 201301
India
UVdesk Helpdesk Comparisons
Popular UVdesk Helpdesk Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Unlimited survey creation
- Basic and advanced question types
- Add and edit your own logo
- Custom messages
- Survey templates
- Hide irrelevant questions and question skip logic
- Full control of survey themes, colors, fonts and more
- Graphical analysis of results ready to export to PowerPoint and Word
- Fully customized and personalized email invitations
- Randomize questions and answer options
- Data exports (CSV, Word, PPT, XLS)
- Advanced reporting and analysis
- Guaranteed anonymous surveys
- Advanced skip logic
- Pre-fill known data into visible and hidden fields
- Auto-translate multilingual surveys
- Create quiz with automatic scoring
- Display custom messages based on quiz scores
- Trend analysis and data comparison
- Autosave responses
- Schedule delivery of saved reports
- Branded URL
- Multiple users for collaboration and enterprise deployment
- Admin dashboard and user controls
- Powerful data segmentation and data visualization
- Text analysis and statistical significance
- Single Sign-On (SSO)
- Share dynamic links to reports and dashboards
- Closed-loop feedback email alerts
- Salesforce integration
- API
- Advanced security management
- Limit account access to trusted networks
- HIPAA compliance with BAA
Pricing Info
Sogolytics (formerly known as SoGoSurvey) has a variety of pricing plans that you can choose from. Here are the details:
Survey Tool
Basic – Free
- Basic features
- Unlimited survey creation
- 200 responses per year
Plus – $299 per year
- Basic features
- All basic and advanced question types
- Add your own survey logo
- Edit logo within platform
- Show custom thank you message
- Copy survey
- Simple skip logic
- Export data to Excel
Pro – $199 per month or $788 per year
- All Plus plan features
- More question types, including Image Choice and Grids
- Hide irrelevant questions and question skip logic
- Full control of survey themes, colors, fonts and more
- Graphical analysis of results ready for export to PowerPoint and Word
- Fully customized and personalized email invitations
- Randomize questions and answer options
- Data exports (CSV, Word, PPT, XLS)
Premium – $299 per month or $1,118 per year
- All Pro plan features
- Advanced reporting and analysis
- Guaranteed anonymous surveys
- Advanced skip logic
- Pre-fill known data into visible and hidden fields
- Auto-translate multilingual surveys
- Create quiz with automatic scoring
- Display custom messages based on quiz scores
- Trend analysis and data comparison
- Autosave responses
- Schedule delivery of saved reports
Enterprise – Contact vendor
- All Premium features
- Branded URL
- Multiple users for collaboration and enterprise deployment
- Admin dashboard and user controls
- Powerful data segmentation and data visualization
- Text analysis and statistical significance
- Single Sign-On (SSO)
- Share dynamic links to reports and dashboards
- Closed-loop feedback — email alerts
- Salesforce integration
- API
- Advanced security management
- Limit account access to trusted networks
- HIPAA compliance — with BAA
Quiz Tool
Pro – included with survey tool
- All Plus plan features
- More question types, including Image Choice and Grids
- Hide irrelevant questions and question skip logic
- Full control of quizzes themes, colors, fonts and more
- Graphical analysis of results ready for export to PowerPoint and Word
- Fully customized and personalized email invitations
- Randomize questions and answer options
- Quizzes with custom feedback
- Data exports (CSV, Word, PPT, XLS)
Premium – included with survey tool
- All Pro plan features
- Advanced reporting and analysis
- Guaranteed anonymous quizzes
- Advanced skip logic
- Pre-fill known data into visible and hidden fields
- Auto-translate multilingual quizzes
- Create quiz with automatic scoring
- Display custom messages based on quiz scores
- Trend analysis and data comparison
- Autosave responses
- Schedule delivery of saved reports
Enterprise – Contact vendor
- All Premium features
- Branded URL
- Multiple users for collaboration and enterprise deployment
- Admin dashboard and user controls
- Powerful data segmentation and data visualization
- Text analysis and statistical significance
- Single Sign-On (SSO)
- Share dynamic links to reports and dashboards
- Closed-loop feedback — email alerts
- Salesforce integration
- API
- Advanced security management
- Limit account access to trusted networks
- HIPAA compliance — with BAA
Customer Experience – Contact vendor
Employee Experience – Contact vendor
Integrations
Sogolytics (formerly known as SoGoSurvey) integrates seamlessly with the following third-party applications:
- Salesforce
- Asana
- Zapier
- Zendesk
- Basecamp
- Google Analytics
- Trello
- Gmail
- Slack
- HubSpot CRM
- Infusionsoft
- ClickSend
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Accenture, Yamaha, FedEx
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A comprehensive customer feedback survey system designed to fit across industries. It collects customer and employee feedback and conducts engagement surveys. The platform also has a robust quiz maker and advanced survey tools to enhance the user experience.
Company Email
support1@sogolytics.com
Contact No.
Company's Address
Sogolytics (formerly known as SoGoSurvey)
2291 Wood Oak Drive
Suite 300
Herndon, VA 20171
Sogolytics Comparisons
Popular Sogolytics Alternatives
It may not always be sufficient to simply compare UVdesk Helpdesk and Sogolytics with each other. While reliable functionalities, pricing plans and customer comments are all crucial and should be taken into account when making a final choice, you should also check out the recognition and awards claimed by every solution. Frequently a less dominant product may turn out to be a great choice that was a winner of many SaaS awards such as our Great User Experience Award which shows that in spite of limited market presence it’s a significant contender to the solutions that rule the market.
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