What is better Usetiful or Ebsta? With a wide range of functionalities, pricing, details, and more to check, choosing the best Customer Experience Management Software for your business is tricky. Nevertheless making use of our system, you can easily match the features of Usetiful and Ebsta as well as their general SmartScore, respectively as: 8.0 and 8.0 for overall score and 100% and 100% for user satisfaction.
You can also assess them feature by feature check out which application is a more effective fit for your company. Keep in mind to use a free trial first prior to getting a plan to see how the software works in practical situations.
Our team put a lot of effort to prepare reviews of all popular Customer Experience Management Software products offered out there, but among all the ones we reviewed these three deserved our special attention: Zendesk, Alchemer, Smartlook.
Usetiful is an open platform – app providers can integrate their services with Usetiful dynamically. For example, it is possible to use surveys by company Survio directly in the product tours of Usetiful.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Usetiful is a customer experience management software that enables you to provide personalized product tours to your customers.
Ebsta offers two SMB and enterprise pricing plans for you to choose from. Meanwhile, if you want a package that is tailored to the unique needs of your organization or team, please contact the vendor. Here are the details:
Inbox – $30/user/month or $360/user/month (paid annually)
Integrate with Salesforce
Synchronize contacts, calendars, and emails automatically
Unlimited Email Monitoring
Set Up Personalized Workflows
Meeting Scheduler
Send Out Emails Later
Integration with more than 50 websites
Team – $50/user/month or $600/user/year (paid annually)
All the data, details and opinions that we shared in this comparison were gathered from official vendor sites, promotional resources available online, real-life experience from real users as well as our personal direct use of every product by an expert. We pay a lot of attention to thoroughly analyze every product, so we not only test it internally, but we also compare our results with opinions of other users from the SaaS community.
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