The Real PBX
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Advanced search capability
- Knowledge is stored in one central place
- Easy to use content creation tool
- Multilanguage support
- Agents can interact with knowledge articles
- Advanced reporting & analytics
- Troubleshooting
- Integrated E-learning
- Workflow and approval for articles
- Decision tree creation tool
- Inter-agent chat
Pricing Info
Pricing Info
Contact USU for more information about their basic and enterprise pricing options. You can also sign up for a demo to see if the software is a perfect fit for your business.
Integrations
Integrations
USU Knowledge Management integrates with the following business systems and applications:
- ServiceNow
- Salesforce
- Genesys
- NICE inContact
- Slack
- Zendesk
- SAP
- Microsoft Dynamics NAV
- BMC
- Sharepoint
- Microsoft
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
1&1, Alactel-Lucent, BMW, Nestle
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A leading knowledge management solution for call centers and contact centers. It helps customer-facing agents with relevant, easy to understand knowledge so that they can provide better, more efficient customer service.
Company Email
info@usu.com
Contact No.
Company's Address
USU GmbH | Unymira
c/o Aspera, 119 Braintree St #602
Boston, MA 02134
USA
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Call Routing
- Call Forwarding
- Find Me/Follow Me
- Call Blasting
- Call Recording
- Conference Calls
- Call Que Management
- Unlimited Extensions
- Call Barge In
- Virtual Receptionist
- Caller ID
- Music on Hold
- Load Balancing
- Predictive Dialer
- Scheduled Call Back
- Custom Call Dispositions
- Real-Time Call Reporting
- Toll-Free Numbers
- DID Numbers
- Unified Messaging
- Remote Access
Pricing Info
The Real PBX charges fees when your customers call you using international toll-free numbers or local numbers provided by the virtual PBX service. The fees vary based on the location of your business or the location of the calling devices you connected to the VoIP PBX phone system.
Here are pricing plans available to users in the US, Canada, UK, and Australia. Please refer to the official website of The Real PBX if you’re business is located in a different country or have branches across the globe.
Toll-Free Number
Unlimited Plan
- Unlimited Minutes
USA/Canada – $20/number/month, $39/extension/month
UK Fixed Line – $10/number/month, $89/extension/month
UK Mobile – $10/number/month, $109/extension/month
Australia Fixed Line (international 1800 numbers) – $20/number/month, $109/extension/month
Australia Mobile (international 1800 numbers) – $20/number/month, $129/extension/month
Australia Fixed Line (international 1300 numbers) – $20/number/month, $81.75/extension/month
Australia Mobile (international 1300 numbers) – $20/number/month, $96.75/extension/month
–
Minutes-Based Plan
- Incoming calls will ring the SIP or VoIP phone
USA/Canada
Starter
135 Minutes – $9/month
425 Minutes – $19/month
1100 Minutes – $34/month
1600 Minutes – $59/month
Medium
2,000 Minutes – $65/month
3,000 Minutes – $75/month
5,000 Minutes – $110/month
10,000 Minutes – $165/month
Large
20,000 Minutes – $298/month
30,000 Minutes – $390/month
50,000 Minutes – $560/month
100,000 Minutes – $1,000/month
High Volume – by quote
–
UK
Starter
150 Minutes – $15/month
350 Minutes – $34/month
800 Minutes – $59/month
Medium
1,450 Minutes – $99/month
3,285 Minutes – $210/month
5,000 Minutes -$265/month
Large
10,000 Minutes – $500/month
15,000 Minutes – $660/month
20,000 Minutes -$780/month
High Volume – by quote
–
Australia (international 1800 numbers)
Starter
150 Minutes – $9/month
305 Minutes – $34/month
1,250 Minutes – $99/month
Medium
5,000 Minutes – $200/month
10,000 Minutes – $380/month
20,000 Minutes – $740/month
Large
50,000 Minutes – $1,800/month
100,000 Minutes – $3,400/month
High Volume – by quote
–
Australia (international 1300 numbers)
Starter
150 Minutes – $6.75/month
305 Minutes – $25.5/month
1,250 Minutes – $74.25/month
Medium
5,000 Minutes – $150/month
10,000 Minutes – $285/month
20,000 Minutes – $555/month
Large
50,000 Minutes – $1,2500/month
100,000 Minutes – $2,550/month
High Volume – by quote
–
Local Number
US – $12/number/month or $115/number/year
- No setup fee
Canada – $13/number/month or $125/number/year
- No setup fee
UK – $16/number/month or $154/number/year
- No setup fee
Australia – $15/number/month or $144/number/year
- No setup fee
Integrations
The Real PBX integrates your VoIP PBX phone system with the following business applications:
- Zoho CRM
- Saleforce
- SAP
- Microsoft Dynamics
- Hubspot
- MailChimp
- Social Media (e.g.,Facebook, LinkedIn, & Twitter)
- Paypal
- Sage
- QuickBooks
- Kayakp
- Zendesk
- Desk.com
- Microsoft Office
- Google Apps
- Shopify
- Slack
- DocuSign
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Chidrupi Consultancy Services Pvt. Ltd., RadixInfo Telecom, Kashyap Cyber Hub
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
The Real PBX is a suite of communication solutions that improves how your business connects with customers around the world.
Company Email
sales@therealpbx.co.uk
Contact No.
Company's Address
The Real PBX Limited
3 Willow Close, Holborough Lakes Snodland,
Kent, ME65FA
United Kingdom
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Both Unymira Knowledge Center and The Real PBX were reviewed by a group of independent B2B experts who conducted a thorough study of all core aspects of each service. Their final score was calculated by means of unique SmartScore model that provides a separate partial score to every component including: main features, customer support, mobile device support, security, user satisfaction as well as reviews in other media. Here at FinancesOnline we know useful features are not the only factor essential to a company so we make an effort to pay attention to all sides of a app prior to coming up with its final rating.
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