Unymira Knowledge Center
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Advanced search capability
- Knowledge is stored in one central place
- Easy to use content creation tool
- Multilanguage support
- Agents can interact with knowledge articles
- Advanced reporting & analytics
- Troubleshooting
- Integrated E-learning
- Workflow and approval for articles
- Decision tree creation tool
- Inter-agent chat
Pricing Info
Pricing Info
Contact USU for more information about their basic and enterprise pricing options. You can also sign up for a demo to see if the software is a perfect fit for your business.
Integrations
Integrations
USU Knowledge Management integrates with the following business systems and applications:
- ServiceNow
- Salesforce
- Genesys
- NICE inContact
- Slack
- Zendesk
- SAP
- Microsoft Dynamics NAV
- BMC
- Sharepoint
- Microsoft
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
1&1, Alactel-Lucent, BMW, Nestle
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A leading knowledge management solution for call centers and contact centers. It helps customer-facing agents with relevant, easy to understand knowledge so that they can provide better, more efficient customer service.
Company Email
info@usu.com
Contact No.
Company's Address
USU GmbH | Unymira
c/o Aspera, 119 Braintree St #602
Boston, MA 02134
USA
Unymira Knowledge Center Comparisons
Popular Unymira Knowledge Center Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Predictive Dialer
- CloudPBX
- SMS & Messaging
- Virtual Numbers
- SIP Trunking
- Speech to Text
Pricing Info
Contact Deskforce for enterprise pricing information and other product details. You can also submit a request for a demo to see if the software is a perfect fit for your business.
Integrations
Deskforce integrates with the following business systems and applications:
- Salesforce
- Microsoft Dynamics
- Zendesk
- Zoho
- Bitrix
- SugarCRM
- HighRise
- Vtiger
- Zurmo
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
CallQuall
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Deskforce equips businesses with a full ecosystem of cloud-based real-time communication solution that consolidates the business process and strengthens business intelligence efforts.
Company Email
info@deskforce.com
Contact No.
Company's Address
Tzeret 15, Jerusalem
Israel
Deskforce Comparisons
Popular Deskforce Alternatives
If you are still having doubts about which solution will perform best for your business it may be a good idea to examine each service’s social metrics. These metrics are frequently a way to see how popular every service is and how large is its online presence. For instance Unymira Knowledge Center Twitter account has currently 3222 followers. At the same time Deskforce Twitter is followed by 6 users.
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