What is better Unymira Knowledge Center or Deskforce? Selecting the right Customer Support Software for your organization is difficult with too much functions, options, and terms to choose from. However, using our review directory will help you to cut down the selection process by getting all main software in a single place.
As an illustration, you can compare Unymira Knowledge Center and Deskforce for their tools and overall scores, namely, 8.0 and 8.0, respectively. Similarly, you can check which product has better general user satisfaction rating: N/A% (Unymira Knowledge Center) and N/A% (Deskforce) to find out which one is better for your business. Don’t simply choose the solution with the cheapest price, but the one that has the most cost-effective value.
Our team put a lot of effort to prepare reviews of all popular Call Center Software solutions available on the market, but among all the ones we reviewed these three deserved our special attention: Freshdesk Contact Center, Zendesk, JustCall.
Contact USU for more information about their basic and enterprise pricing options. You can also sign up for a demo to see if the software is a perfect fit for your business.
USU Knowledge Management integrates with the following business systems and applications:
ServiceNow
Salesforce
Genesys
NICE inContact
Slack
Zendesk
SAP
Microsoft Dynamics NAV
BMC
Sharepoint
Microsoft
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
1&1, Alactel-Lucent, BMW, Nestle
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A leading knowledge management solution for call centers and contact centers. It helps customer-facing agents with relevant, easy to understand knowledge so that they can provide better, more efficient customer service.
Contact Deskforce for enterprise pricing information and other product details. You can also submit a request for a demo to see if the software is a perfect fit for your business.
Deskforce integrates with the following business systems and applications:
Salesforce
Microsoft Dynamics
Zendesk
Zoho
Bitrix
SugarCRM
HighRise
Vtiger
Zurmo
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
CallQuall
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Deskforce equips businesses with a full ecosystem of cloud-based real-time communication solution that consolidates the business process and strengthens business intelligence efforts.
You should pay attention to the fact that even though both Unymira Knowledge Center and Deskforce may provide a reliable array of features every solution may be created for a different business size. If you are analyzing various solutions you should give some attention to a business size they are catering to. Some elements might scale up efficiently for big enterprises but if you own a small or medium business it’s often better to refrain paying for advanced functionalities that you might never actually use.
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