What is better Unymira Knowledge Center or Balto? If you want to get a quick way to decide which Customer Support Software product is better, our exclusive method gives Unymira Knowledge Center a score of 8.0 and Balto a score of 8.0 for general quality and performance. Moreover, Unymira Knowledge Center is rated at N/A%, while Balto is rated 93% for their user satisfaction level.
You can also compare their product details, such as features, tools, options, plans, prices, and more. Check if the application allows you to customize some of its processes to ensure the software fits your own business procedures.
At this time, the best products in our Call Center Software category are: Zendesk, Freshdesk Contact Center, JustCall.
Contact USU for more information about their basic and enterprise pricing options. You can also sign up for a demo to see if the software is a perfect fit for your business.
USU Knowledge Management integrates with the following business systems and applications:
ServiceNow
Salesforce
Genesys
NICE inContact
Slack
Zendesk
SAP
Microsoft Dynamics NAV
BMC
Sharepoint
Microsoft
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
1&1, Alactel-Lucent, BMW, Nestle
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A leading knowledge management solution for call centers and contact centers. It helps customer-facing agents with relevant, easy to understand knowledge so that they can provide better, more efficient customer service.
Contact Balto for information on their basic and enterprise pricing packages. You can sign up for a demo to see if the software is a perfect fit for your business.
No Customer Support Software will be perfect enough to solve all the needs of a company. Though main functionalities of Unymira Knowledge Center and Balto should matter you should also carefully study the integrations supported by every product. Quote frequently your team will already be working with other types of SaaS software in your company and it’s always more beneficial to go with solutions that integrate well with one another. If you do that you will be able to be certain of an effortless exchange of data between your teams and software used, which can significantly reduce time wasted on migrating between one app and the other.
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