Smartlook
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Embedded Co-Browsing
- Universal Co-Browsing
- Document Co-Browsing
- View & Point Mode
- Privacy Mode
- Content Protection
- Customizable Chat
- Chat & Agent Reports
- Real-Time Chat Monitoring
- Agent List Organization
- Offline Forms
- Canned Responses
- Email Notifications
- LiveView Chat
- Video Chat
- Video Snapshots
- Pop-Out Video
- Mobile SDK
- Agent Queue & Forwarding
- Team Monitoring
- Statistics
- Availability Monitor
- Session Feedback
- Audit Trail
- Configurable Agent Interface
- Request Filtering
- Multi-Select Filter Queue
Pricing Info
Pricing Info
unblu offers the following enterprise pricing packages for users to choose from. Give the details a look, and select the best plan for your business.
Performance – $50.00/user/month/annual billing
- Unlimited Domains
- Unlimited Agents (10 Minimum)
- Universal Co-Browsing
- Live Chat
- Video Chat
- Document Co-Browsing
- Document Sharing
- No Download
- Analytics
- Queue Management
- SSL Encryption
- Dynamic Websites
- HTTPS Sites
- Cross-Origin iFrame Support
- SVG Support
- Cross-Domain Navigation
- In-Context Session Start
- Self-Service Admin Console
- Instant Provisioning
- REST, JavaScript API
- Cloud Deployment
- Privacy Mode
- URL Blacklisting
- Page Level Content Protection
- Audit Trail
- Self-Service Support
- Forum
- Email, Phone Support
Enterprise – request a quote
- All Performance Features
- Concurrent Seat Licensing
- Embedded Co-Browsing
- LiveView Chat
- Proxy Server Integration
- Single Sign-On
- On-Premise Deployment
- Multi-Tenant Support
- Field Level Content Protection
- View & Point Mode
- Premium Support
Integrations
Integrations
unblu is proven to integrate seamlessly with a number of digital banking environments and infrastractures. The following are a few examples:
- Avaloq AFP
- Finova
- Crealogix
- Temenos
- Mysis Fusion Banking
- Ergon Airlock
- Adnovum Nevis
- ebankIT Internet Banking
- F5 BigIP
The solution can also integrate with custom e-banking developments, call center solutions, IVR systems, and CRMs through:
- JS API
- REST API
- Webhooks API
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Barclays, UBS, Bank Millennium
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
An online in-person experience delivery facilitator for the world’s leading banks and insurance companies.
Company Email
info@unblu.com
Contact No.
Company's Address
Kernserstrasse 17
6060 Sarnen
Switzerland
unblu Comparisons
Popular unblu Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
Below is a list of Smartlook’s key features:
- Recordings
- Advanced filtering
- Always-on recording
- Visitor journey
- Heatmaps
- Automatic event tracking
- Event statistics and breakdown
- Funnels
- Customizable dashboard
- Email reporting for events and funnels
- Rage clicks
- Java Script Errors
- Anomalies alert
- Retention tables
- Mobile app
Pricing Info
All premium plans include a 10-day free trial with all the features included in the Business plan.
For Website Analytics
Free
Recording & Heat Maps
- Up to 1,500 sessions per month
- Up to 3 heatmaps
- Support for Ajax and single-page apps
- Up to 3 notes
Analytics
- 2 events
- 1 funnel
- Export graphs
- Event manager
- Event picker
Data Access
- 1 month data history access
- Retroactive data
- Personal data anonymization
- GDPR compliance
Administration & Support
- Up to 3 projects
- 2 team members
Startup – $31/month
All Free features, plus:
-
Up to 100,000 sessions per month
- Always on recording
- Up to 10 heatmaps
- Historical data in heatmaps
- Better heatmaps precision
- Different types of visitors in heatmaps
- Recordings and heatmaps sharing
- Up to 50 notes
- 4 events
- Access to censored data
- API and user identification
- Up to 5 projects
- 4 team members
Business – $79/month
All Startup features, plus:
-
Up to 200,000 sessions per month
- Up to 30 heatmaps
- Up to 200 notes
- 12 events
- 4 funnels
- Merge events
-
Up to 12 months data history access
- Up to 20 projects
- 10 team members
- Live chat support
Ultimate – Contact vendor
All Business features, plus:
-
Custom number of sessions per month
- Custom number of notes
- DevTools
- Custom number of events
- Custom number of funnels
- Data history access (custom number of days)
- Public API
- Premium integrations
- Sampling
- Custom number of projects
- Custom number of team members
- Single Sign-on
- Custom paperwork
For Mobile Analytics
Free Mobile
-
iOS + Android recording platform
-
Ordinary App and ReactNative recording frameworks
- Up to 5,000 sessions per month
- Up to 3 notes
Analytics
- Up to 2 events
- 1 funnel
- Export graphs
- Merge events
Data Access
- 1 month data history
- Retroactive data
- Personal data anonymization
- GDPR compliance
Administration & Support
- Up to 3 projects
- 2 team members
Startup Mobile – $53/month
All Free Mobile features, plus:
- Up to 25,000 or more per month
- Visitor journey
- Up to 50 notes
- Up to 2 events
- Access to censored data
- API and user identification
- Up to 5 projects
- 4 team members
Business Mobile – $108 per month
All Startup Mobile features, plus:
- Up to 200 notes
- Rendering modes
- Recording quality
- Framerate
- Up to 12 events
- 4 funnels
-
Up to 12 months data access history
- Up to 20 projects
- 10 team members
- Live chat support
Ultimate Mobile – Contact vendor
All Business Mobile features, plus:
- Unity and Metal recording frameworks
- Custom number of notes
- Custom number of events
- Custom number of funnels
- Data history access (custom number of days)
- Public API
- Premium integrations
- Sampling
- Custom number of projects
- Custom number of team members
- Single sign-on
- Custom paperwork
Integrations
Smartlook integrates with the following third-party software solutions and operating systems:
- Android
- iOS
- ReactNative
- Unity engine
- Unreal engine
- Cocos
- Firebase Crashlytics
- Slack
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Kiwi.com, CDN77, DeVono Cresa
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Aims to deliver qualitative analytics using various optimization tools such as event tracking and sessions. Its main functionalities include click heatmaps, visitor recordings, funnels, and event tracking. Combining the data from these features will allow you to improve the performance of your web pages and optimize them for conversion.
Company Email
sales@smartlook.com
Company's Address
Smartlook.com, s.r.o.
Šumavská 524/31
602 00 BrnoBrno, Czech Republic 60200
Smartlook Comparisons
Popular Smartlook Alternatives
You should note that even though both unblu and Smartlook may offer a top quality set of features each service might be created for a different company size. If you are studying different apps you may want to pay attention to a business type they are meant for. Specific elements may scale up well for big enterprises but if you run a small or mid-sized company it’s often more sensible to refrain paying for complex functionalities that you might never have a chance to use.
Page last modified